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Director of Patient Services, Acute & Critical Care

UCHealth • Fort Collins, CO • 3d ago

Description

The Opportunity

Director of Patient Services, Acute and Critical Care

UCHlth Poudre Valley Hospital, US:CO:Fort Collins

Pay: $69.65 - $111.44 / hour. Pay is dependent on applicant's relevant experience

Summary:

Directs the department's activities and resources to ensure alignment with the mission, values, and objectives of the department and organization.

Key Responsibilities

The Director of Patient Services plays a key role in the health system's strategic and operational efforts by:

Provide strategic and operational leadership for inpatient units including ICU, PCU, Cardiac, Medical Oncology, Neurology, and Short Stay Unit.

Lead and support nursing practice and clinical care delivery.

Foster a culture of safety, innovation, and evidence-based practice to drive high-quality patient outcomes.

Oversee performance improvement initiatives, risk management, and patient experience strategies.

Ensure compliance with accreditation and regulatory standards.

Collaborate with senior leadership, medical staff, and interdisciplinary teams to align care delivery with organizational goals.

Manage financial performance including operating budgets and capital planning.

Direct workforce planning, staff development, and succession strategies to ensure a qualified and engaged team.

Represent nursing and patient care issues to governing bodies and advocate for healthcare policy and nursing value.

Lead Magnet® program activities and uphold professional standards.

Responsibilities:

Develops and implements departmental goals, plans, and standards consistent with the administrative, legal and ethical requirements/objectives of the organization.

Directs and evaluates departmental operations, including information technologies, service level determination, and complaint management, to achieve performance and quality control objectives.

Plans and monitors staffing activities, including hiring, orienting, evaluating, disciplinary actions, and continuing education initiatives.

Prepares, monitors, and evaluates departmental budgets, and ensures that the department operates in compliance with allocated funding. Coordinates and directs internal/external audits.

Candidate Qualifications

The successful candidate will meet the following requirements:

Bachelor's of Science degree in Nursing.

Master's Degree in Nursing or Administration or signed agreement to complete Master's Degree in Nursing within agreed upon time frame.

State licensure as a Registered Nurse (RN).

Basic Life Support (BLS) Healthcare Provider.

ACLS

5 years of increasing administrative roles including responsibility for multiple units.

UCHealth invests in its Workforce.

UCHealth offers an Annual Incentive Bonus to recognize employee's contributions to our success in quality, patient experience, organizational growth, and financial goals.

UCHealth offers their employees a competitive and comprehensive total rewards package (benefit eligibility is based off of FTE status):

Medical, dental and vision coverage including coverage for eligible dependents

403(b) with employer matching contributions

Time away from work: paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI)

Employer-paid basic life and accidental death and dismemberment coverage with buy-up coverage options

Employer paid short term disability and long-term disability with buy-up coverage options

Wellness benefits

Full suite of voluntary benefits such as flexible spending accounts for health care and dependent care, health savings accounts (available with HD/HSA medical plan only), identity theft protection, pet insurance, and employee discount programs

Education benefits for employees, including the opportunity to be eligible for 100% of tuition, books and fees paid for by UCHealth for specific educational degrees. Other programs may qualify for up to $5,250 pre-paid by UCHealth or in the form of tuition reimbursement each calendar year

Loan Repayment:

UCHealth is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program! UCHealth provides employees with free assistance navigating the PSLF program to submit their federal student loans for forgiveness through Savi.

UCHealth always welcomes talent. This position will be open for a minimum of three days and until a top applicant is identified.

UCHealth recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an equal opportunity employer, UCHealth is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, color, national origin, language, culture, ethnicity, age, religion, sex, disability, sexual orientation, gender, veteran status, socioeconomic status, or any other characteristic prohibited by federal, state, or local law. UCHealth does not discriminate against any qualified applicant with a disability as defined under the Americans with Disabilities Act and will make reasonable accommodations, when they do not impose an undue hardship on the organization.

Who We Are (uchealth.org)

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