Customer Service Associate

Walgreens • Greensboro, NC • 4d ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1622457BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 4701 W MARKET ST,GREENSBORO,NC,27407

Full District Office Address: 4701 W MARKET ST,GREENSBORO,NC,27407-01233-06813-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 06813-GREENSBORO NC

Go to Apply

Machine Operator -Third Shift - O'Neal Manufacturing Services

O'Neal Industries, Inc. • Greensboro, NC • 1w ago

Management & Administrative

1w ago

Go to Apply

Material Handler - 2nd Shift - O'Neal Manufacturing Services

O'Neal Industries, Inc. • Greensboro, NC • 1w ago

Management & Administrative

Description Duties and Responsibilities Commitment to workplace safety. Shipping/Receiving: Receive inbound inventory, place material into storage, pull inventory from storage to fill customer orders, and load material o...

1w ago

Go to Apply

Sr. Electrical Project Manager

EMCOR Group • Greensboro, NC • 1w ago

Management & Administrative

Description About us: Since 1962, Southern Industrial has helped install and maintain the manufacturing and industrial base that has fueled growth across the Southeast. We have grown from a Carolinas-based rigging compan...

1w ago

Go to Apply

Administrative Trainee - Assistant

HUB International • Greensboro, NC • 1w ago

Management & Administrative

Ignite Your Potential. Impact What Matters. When you join the team at HUB International , you become part of the 5th largest global insurance broker. As a company, we provide a broad array of property, casualty, risk man...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.