Operations Manager, Visual Annotation Services

Amazon • Tennessee, Tennessee • 5d ago

Description

The Visual Annotation Services team within Amazon Fashion Tech powers new products that deliver various CXs, using ML/AI to the fashion domain. Our team of Fashion Specialists provide high-quality labeled fashion data at high-speed and low-cost for Machine Learning (ML) and Computer Vision (CV) technologies, enabling delightful customer experiences. We partner with product and science teams to support launching new customer-facing fashion experiences and assist them throughout the product lifecycle.

We're the team that thrives in a start-up like environment where flexibility, teamwork and ability to deliver solutions are a priority.

You will have the opportunity to conceptualize, design and build AI driven experiences across the Amazon retail website and the Amazon Shopping mobile app. You will collaborate with various partner teams throughout Amazon and you will be a key member of a team that's building innovative new experiences that will change customers' lives.

Amazon Fashion is revolutionizing how customers shop and buy clothing. Our business uses machine learning technology and stylist intuition to give great personalized recommendations based on customer preferences. If you are ready to work hard and engage in a rapidly changing industry, this position is right for you. We offer a creative, fast paced, entrepreneurial work environment where you'll be driving various innovation at Amazon.

We are looking for a Operations Manager to build out and lead a team of annotation experts and SMEs, who are fashion specialists, working closely with counterparts in the United States. The team you build will annotate fashion images to provide data to train algorithms for fashion experiences across Amazon. The successful candidate will have a strong passion for fashion, tech, a relentless desire to drive process improvement, and build a great team culture.

Key job responsibilities

Building out, leading, and developing a team of program managers and fashion specialists

Building strategy for the team, setting clear goals and vision for initiatives

Managing individual and team performance expectations and goals

Working with third-party agencies and recruiting to recruit team members and onboard new hires

Partnering with our training lead to develop and train

Fashion Specialists and team managers and understanding and effectively utilize resources provided by internal systems, departments, policies, and procedures

Developing our team practices and managing our workforce to create an exciting, supportive, ambitious and innovative culture

Understanding different local fashion trends and deep diving into Amazon customers' fashion preferences, and using this information to develop new styling strategies

Delivering results quickly with little supervision in a dynamic and often ambiguous environment.

Communicating effectively, including verbal and written skills, and influencing across levels

Demonstrating strong business acumen, including problem solving skills, critical thinking, and a willingness to be vocally self-critical

Basic Qualifications

Bachelor degree on fashion domain or any graduation with 5+ years related experience

3 + years demonstrating success managing a team with a track record of driving high performance

Experience in fashion

Strong oral (speaking, listening, interpretation) and written communication skills

Strong analytical skills; you are someone who wants to dive into the numbers and seek to understand and has depth of experience in Excel

Experience in understanding performance metrics and developing them, as required

Demonstrated history delivering results in cross-functional environments; ability to drive organizational change using sound reasoning backed up by relevant data in a well-prepared business briefing

A sense of urgency and an appreciation for working in a fast-paced, deadline-oriented environment

Comfort with ambiguity; ability to be flexible in a rapidly changing environment

Preferred Qualifications

Exposure to process improvement/quality control tools and methods.

Exceptional skills in data manipulation and analysis.

Capacity planning.

Proficiency in writing and understanding code.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Amazon

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