Product Operations Manager, Development - AR Glasses

Meta • Indianapolis, IN • 5d ago

Summary:

Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. To apply, click "Apply to Job" online on this web page.

Required Skills:

Product Operations Manager, Development - AR Glasses Responsibilities:

Become an expert in the health and quality of Meta products.

Develop and communicate compelling analyses and recommendations over aggregate trends from internal feedback.

Own the process for collecting, investigating, and triaging internal reports of quality and stability issues.

Collaborate with a vendor partner to execute daily triage workflows.

Inform and deliver new strategies and tactics for delivering high-quality products to end users at scale.

Collaborate with other Product, Engineering, and Product Operations partners to implement product, process, and tool improvements.

Maintain training and process documentation for product specific triage areas.

Verify stability, interoperability, portability, security, and scalability of system architecture.

Develop system engineering, software engineering, system integration, and distributed system architectures.

Collaborate with engineers or software developers to select appropriate design solutions or ensure the compatibility of system components.

Support dogfooding and bug bashes for the company's products.

Establish and oversee signal processing for user feedback for the company's products.

Evaluate processing quality and improve deliverables to engineering customers, to improve issue actionability.

Partner closely with QA, XFN to improve signal processing quality and technical depth overtime, reducing engineering debugging effort.

Consistently analyze and report on user trends for the company's products, enabling teams to prioritize top user pain points for fixes and roadmaps.

Take accountability to resolve operational metrics fluctuations within product feedback flows.

Work with central ops teams to plan and support growing vendor needs for feedback processing on the company's products, inclusive of staffing and device allocations.

Enable process automation and tooling to enhance the bug management ecosystem.

Support horizontal programs, like audits, SLA, engineering feedback loops, bug bashes, and other Product-Operations-wide efforts.

Work with manager to set goals against the company's menu of services, prioritizing investments based on product maturity.

Partner closely with other product and ops ICs to ensure process and program cohesion.

Support Prod Ops central investments, like OKRs and operational maturity projects, to enable long-term evolution of org workflows.

Telecommuting from anywhere in the U.S.

permitted.

Minimum Qualifications:

Requires a Bachelor's degree (or foreign degree equivalent) in Computer Science, Information Systems, Operations Management, or a related field and 2 years of experience in the job offered or related occupation.

Requires 2 years of experience involving the following:

Interfacing with technologies used to build web and native applications
SQL
Excel
Using data to tell a story and influence direction
Breaking down ambiguous issues into component parts to develop solutions

and 6. Communicating the measurable impact of change.

Public Compensation:

$169,715/year to $204,930/year + bonus + equity + benefits

Industry: Internet

Equal Opportunity:

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereo@types, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

Similar Jobs

Field Service Senior Manager

Deloitte • Indianapolis, IN • 5h ago

Management & Administrative

Field Service Senior Manager Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative tech...

5h ago

Go to Apply

Events Coordinator/Customer Service

Michaels • Brownsburg, IN • 13h ago

Management & Administrative

Store - Brownsburg, IN Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer servic...

13h ago

Go to Apply

Market Service Manager - UniFirst

UniFirst Corporation • Indianapolis, IN • 13h ago

Management & Administrative

Market Service Manager - UniFirst Location: Indianapolis, Indiana Job ID 2503014 Market Service Manager UniFirst seeking a Market Service Manager to join our team! The Market Service Manager will oversee all operation as...

13h ago

Go to Apply

Sr. Account Manager

Lowe's • Indianapolis, IN • 14h ago

Management & Administrative

Fuel What's Next at Lowe's - Join Our Pro Sales Team! At Lowe's, we're accelerating our commitment to professional customers. As a Senior Account Manager, you'll help shape the future of how we serve and grow with Pro co...

14h ago

Go to Apply

Sr. Account Manager

Lowe's • Brownsburg, IN • 14h ago

Management & Administrative

14h ago

Go to Apply

Sr. Account Manager

Lowe's • Indianapolis, IN • 14h ago

Management & Administrative

14h ago

Go to Apply

Sales Consultant

Refloor • Indianapolis, IN • 14h ago

Management & Administrative

Sales Consultant Are you tired of the repetitive routine of a 9-5 job, where your earning potential is limited? Do you have a strong desire to excel in the field of sales? Here's your chance to join Refloor, the most tru...

14h ago

Go to Apply

SAP Order to Cash (SD) Consultant, Manager

PwC • Indianapolis, IN • 14h ago

Management & Administrative

Specialty/Competency: SAP Industry/Sector: Not Applicable Time Type: Full time Travel Requirements: Up to 60% A career in our SAP Customer team, within our SAP consulting practice, will provide you with the opportunity t...

14h ago

Go to Apply

Manager - SAP Product Costing (Semiconductor industry)

Deloitte • Indianapolis, IN • 14h ago

Management & Administrative

Manager - SAP Product Costing (Semiconductor industry) Immerse yourself in Deloitte's SAP practice, where cutting-edge technology meets transformative business solutions. As part of our diverse team of strategic advisors...

14h ago

Go to Apply

General Manager

WestRock Company • Indianapolis, IN • 2d ago

Management & Administrative

The Opportunity: The General Manager will have full responsibility for the performance and profitability of Smurfit Westrock\u2019s packaging manufacturing facility in Indianapolis. This includes managing and focusing on...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.