Description
How often have you had an opportunity to be at ground zero of a disruptive, fast-growing, and evolutionary global Amazon service? How frequently do you get to start from the foundation and solve customer needs at a global scale in a fast-growing entertainment streaming industry? At Prime Video, we are pioneering a new generation of digital supply chain at a remarkable speed to accelerate our market position and global reach. If this sounds interesting, come build the future of streaming entertainment with us!
Prime Video is a global premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. The team works in a dynamic and global environment where innovating on behalf of our customers is at the heart of everything we do.
Key job responsibilities
The Originals Publishing Operations (OPO) team sits at the intersection of content, technology, and operations, ensuring Amazon MGM Studios Originals are published seamlessly to Prime Video customers worldwide. We work closely with studio partners, product managers, and engineering teams to drive operational excellence, influence product roadmaps, and scale the digital supply chain for global content delivery.
We are seeking a Digital Supply Chain Manager to lead end-to-end publishing operations for Amazon MGM Studios content. In this role, you will serve as the primary operational liaison between Amazon MGM Studios and Prime Video, managing the digital supply chain from studio asset handoff through to final publish.
You will own delivery timelines, escalate and remove roadblocks, and champion quality at every stage of the process. The ideal candidate thrives in ambiguity, drives continuous improvement, and influences upstream and downstream stakeholders-from Post and Marketing to Product and Tech. You'll partner with Prime Video tech teams to validate new tools and features, shape operational workflows, and ensure new capabilities are scalable across a growing Originals slate.
This role is perfect for someone who combines operational rigor with strategic thinking, and is passionate about delivering best-in-class experiences for our global customers.
A day in the life
Drive partner accountability and delivery excellence by monitoring performance against Prime Video specs, resolving issues proactively, and raising the bar on quality.
Streamline digital supply chain operations by identifying process gaps, championing automation, and influencing tech teams to build scalable, operator-friendly solutions.
Collaborate with Program Management, Product, and Engineering teams to ensure operational needs shape feature development-translating frontline insights into roadmap impact.
About the team
Our mission is to make available to Prime Video customers the largest and highest quality, and most enriched catalog of video content anywhere in the world. We aim to create a friction-free self-service delivery experience that meets the needs of all studio partners regardless of size, budget, location, language, or technical capability. By doing so, we remove distribution limitations and level the playing field across studios, so every title is available to every customer worldwide and the best content wins.
Basic Qualifications
3+ years of professional experience in Supply Chain, Operations, Partner/Account Management, Publishing, Product Management, Program Management, or a related field.
Demonstrated ability to own complex workflows end-to-end, with a sharp eye for detail and a relentless focus on driving measurable outcomes.
Strong technical acumen with a deep understanding of digital delivery standards, specifications, and formats, coupled with a proven ability to quickly learn and adapt to evolving technologies.
Proven track record of influencing across matrixed teams, building trust, and mobilizing diverse stakeholders to deliver results in fast-paced, ambiguous environments.
Bachelor's degree or 4+ years of professional experience in a related field
Preferred Qualifications
5+ years of proven success in Content Operations or Program Management within large, global organizations-delivering scalable solutions and driving alignment across complex stakeholder networks.
Strong technical fluency, with hands-on experience in digital video delivery standards, formats, and specifications; able to quickly learn and apply evolving technology concepts.
Demonstrated ability to lead process improvements, manage cross-functional change initiatives, and coordinate release timelines across multiple work streams.
Deep understanding of digital asset management (DAM) systems and working knowledge of core video formats, including digital masters, mezzanine files, and compressed deliverables.
Exceptional communication skills-able to distill technical concepts for business audiences and align cross-functional stakeholders through clear, compelling messaging.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $72,300/year in our lowest geographic market up to $154,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.
