Administrative Assistant

Acadia Healthcare • Wilmington, NC • 4d ago

Description

The hours for this position are: Monday, Wednesday, Thursday, Friday, 1:30 pm to 10 pm and every other weekend, 9 am to 7:30 pm.

ESSENTIAL FUNCTIONS:

Review prospective admissions against approved admission criteria, policies and procedures.

Efficient and accurate completion of the admission process of patients and the timely distribution of the paperwork necessary to notify staff of the arrival/transfer of each patient.

Greet and search new patients belongings upon arrival and answer questions.

Complete paperwork necessary to admit patient to the assigned program and explain forms prior to patient signing, notify clinical lead of patient's arrival and escort the patient and documentation to appropriate location within the facility.

Ensure that all required patient information is received, processed and necessary appointments are made with the proper behavioral or medical health personnel.

Responsible for clerical duties such as managing paperwork, handling data entry, engaging with insurance companies over claims and answering phones.

REQUIREMENTS:

High school diploma or equivalent

Minimum one year experience working with individuals in a clinical or observational capacity

Ability to work with male and female adult (18+) patients with chemical dependency and mental health disorders

Teamwork and excellent customer service

CPI and CPR Certifications (offered on site)

PREFERRED:

Minimum one year experience working with individuals in a clinical or observational capacity, preferably within the area of substance use disorder

BENEFITS:

BC/BS Health Insurance (3 plans to choose from)

Delta Dental (2 plans to choose from)

NVA Vision Insurance

Paid life insurance

401k with a matching contribution

Vacation/Sick/Extended Sick/Personal time

Paid holidays

Supplemental Life

Short term and Long term disability

Free onsite employee fitness center

Free meals

Employee Discount program

Employee Fun events

Annual performance review and Merit increase review

Salary increases for obtaining education degrees, professional certification and/or licensure (based on program of study/field of certification and licensure)

For the 3rd consecutive year, Newsweek magazine has ranked Wilmington Treatment Center as one of the best Addiction Treatment Center in North Carolina. We are North Carolina's premier substance abuse recovery hospital and rehabilitation center located in the beachside community of Wilmington, NC. What began as a 22 bed hospital on one campus in 1984 has grown into a 260 bed hospital spanning 3 campuses - and we are still growing! We are a team of professionals dedicated to helping our patients begin their recovery from the disease of addiction. Even though we are growing, we still maintain that feeling of a close-knit community. We offer a fantastic comprehensive benefit package, a great team of co-workers as well as the opportunity to make a difference in the lives of those we serve.

Qualifications

Skills

Required

Problem Solving: Advanced

Customer Focus: Advanced

Behaviors

Required

Team Player: Works well as a member of a group

Enthusiastic: Shows intense and eager enjoyment and interest

Motivations

Preferred

Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Education

Required

High School/GED or better

Experience

Preferred

1 year: Experience working with individuals in a clinical or observational capacity, preferably within the area of substance use disorder

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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