The opportunity
Delaware North Parks and Resorts is seeking a full-time Hotel Front Desk Supervisor to join our team at Holiday Inn Squire Resort in Tusayan, Arizona. As Front Desk Supervisor, you will be responsible for supervising front desk operations and providing exceptional service to our guests.
If you're looking for an opportunity to grow your career with a leading hospitality company and make connections with team members and guests from all over the world, apply now.
Pay
$18.00 - $18.50 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .
What we offer
Health, dental, and vision insurance*
401k with company match*
Paid vacation days and holidays*
Paid parental bonding leave*
Tuition or professional certification reimbursement*
Weekly pay
50% off food in onsite restaurants
20% off retail and grocery items
Monthly team member appreciation events
Referral bonus - earn $200 for each eligible referral
Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide
*Available for full-time, year-round team members
Life at the Grand Canyon
Looking for a job that will take you far? Join our team at The Squire at the Grand Canyon, a Holiday Inn Resort, located only minutes away from the South Rim. Enjoy the small town life in Tusayan with the unique experience of being near one of the world's most iconic natural wonders.
Variety of low cost housing available starting at $56/ week including wi-fi, satellite TV, and all utilities
Free laundry facilities
Free use of pool, workout facilities, and other resort amenities including bowling alley
Free access to Grand Canyon National Park with seasonal shuttle to and from the park
Seasonal shuttle to Flagstaff
Easy access to activities including hiking trails, river tours, star-gazing, museums, and the Bearizona Wildlife Park
What will you do?
Train and supervise the front desk team members to ensure adherence to quality standards, deadlines, and proper procedures; evaluate team member job performance and recommend appropriate rewards or corrective actions
Provide team members with guidance on handling difficult problems or in resolving escalated guest complaints
Implement policies, procedures, and service standards in conjunction with management
Prepare and issue work schedules, deadlines, and duty assignments for office or administrative team members
Coordinate with housekeeping department
More about you
At least 2 years' experience in hospitality, front desk experience is preferred
Prior supervisory experience preferred
Computer literate in MS Office programs; some experience with property management systems preferred
Must be fluent in English language both spoken and written
No college degree required
Shift details
Day shift
Evening shift
On call
Split shift
Holidays
Monday to Friday
Weekends
8 hour shift
10 hour shift
Overtime as needed
Who we are
The Squire at the Grand Canyon, a Holiday Inn Resort, is a premier destination for guests visiting the South Rim. Just minutes from the Grand Canyon, the resort features modern amenities, multiple dining options, and a welcoming atmosphere. Join a team dedicated to creating memorable experiences in one of the world's most iconic locations.
Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.
Together, we're shaping the future of hospitality - come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
