About KB Home
KB Home is one of the largest and most recognized homebuilders in the United States and has built over 670,000 quality homes in our 65 plus year history. Today, KB Home operates in 47 markets from coast to coast. At KB Home, people are our foundation. We build strong, personal relationships with our customers to ensure they have a real partner in the homebuying process. Our employees are the heart and soul of our company and are driven by a shared culture of customer obsession guided by our focus on sustainability providing a beneficial impact on the world. When you join KB Home, you become part of a team that is passionate about making the dream of homeownership a reality for families across America. Come be a part of our team! Learn more .
JOB SUMMARY: Manages all functions of the construction job site as it relates to building quality residential homes. Supervise construction from dirt through closing while maximizing profits and maintaining excellence through the KB Edge business model. Ensures quality assurance and customer satisfaction are maintained throughout the construction process.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Construction/Cycle Time/Home Readiness:
Plan and direct KB staff and trade partners in the construction and completion of quality residential homes with strong commitment to executing the KB Edge business model and 100% Complete/100% Satisfied program.
Responsible for milestone report (slab to frame, frame to mechanical, drywall to cabinet and cabinet to final).
Ensure consistent application of "Even Flow", homes completed per schedule (daily starts, closings and monthly deliveries).
Schedule and monitor trade partners during the entire construction process from start to closing. Informs and trains trade partners regarding company policies and procedures, including safety and OSHA compliance.
Approve trade partner's purchase orders and invoices for assigned homes, while ensuring completion of work in a quality and timely manner. Maintains trade partner scorecards on performance and submits to purchasing.
Monitor subdivision cleanliness and hold trade partners responsible for daily clean-up.
Interact with Architecture, Engineering, Studio, Purchasing and DUP and consider their input/deadlines during the process to ensure timely quality construction.
Customer Service:
Continually strive for superior CSI ranking in specific market.
Responsible for executing all home deliveries 100% complete and signed off by COE by the homebuyer.
Monitor and resolve customer or construction concerns to facilitate smooth final closing process.
Deliver Pre-Construction and Pre-Drywall orientations with buyers to reinforce contact with buyer throughout the construction process.
Deliver a consistent and effective homeowner orientation to ensure the buyer experiences a positive transition to their new home.
Participate in Community Teams, and take ownership of construction matters/issues. Works directly with the salesforce with an emphasis in teamwork and customer satisfaction.
Safety & Quality Standards:
Maintain a safe work site by implementing good housekeeping regulations and safety requirements, enforcing safe work habits and observing OSHA and any state-level agencies' regulations.
Facilitate weekly safety meetings with staff and trade partners
Ensure Quality Checkpoints are completed and provides daily status updates on the construction progress on each unit.
Manage the installation and maintenance of SWPPP for the construction site.
External Partnerships (trade partners, municipalities, building officials):
Ensures the community is working with NHQ certified trade partners
Drives the permit and inspection sign-off process on a timely basis
Responsible for inspection process in assigned homes and interacts with VA, FHA, City, County, State and Conventional inspectors involved in the homebuilding process
EDUCATION/EXPERIENCE/MINIMUM REQUIREMENTS:
Education/Certifications/Licenses
High school degree or equivalent required
Associates or Bachelors degree preferred
Construction Management vocational degree or certificate preferred
Experience
Minimum one (1) year of construction experience in homebuilding or related real estate industry, or applicable construction management training required
2 - 5 years of construction experience with a production homebuilder preferred
Knowledge, Skills & Abilities
Strong experience in delivering high quality customer service programs. Previous ERP database experience a plus!
Demonstrated leadership capabilities including motivating teams, employee development, and being results oriented
Strong people skills, including the capability to handle various personalities and develop professional relationships
Action oriented, with the drive to push projects and tasks to successful closure
Proven ability of being customer centric by seeking solutions from the customer's perspective
Strong verbal & written communication, with the ability to take complex concepts and communicate accurately and persuasively
Strong ability to work within a team-setting, inclusive of other's ideas, and a willingness to cooperate
Makes quick and accurate decisions based heavily on facts, data and/or metrics
Proficient in Microsoft applications, including Word, Excel, Powerpoint and Outlook.
Work Requirements
Work full-time schedule with flexibility for overtime when necessary
Ability to work the "On-Call" program when needed (respond to emergency calls or other issues during off-hours)
Conduct business in a professional and ethical manner to potential buyers, trade partners, external officials, and coworkers to reinforce goodwill and profitability for the company
The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.
Ability to stand or sit for extended periods
Ability to move about work location
Ability to drive/travel as needed
Ability to walk up and down stairs
Ability to observe details at close range and communicate information so others will understand
Ability to transport and move up to 20 lbs and move as needed (for roles in Construction/Customer Service/IT/Land/Marketing/Sales/Studio)
Periodically works in outdoor weather conditions (for roles in Construction/Customer Service/Land/Sales)
The position is located on-site at a community in Port Orchard. #LI-onsite
COMPENSATION AND BENEFITS:
Base Salary: The expected annual pay range for this position is $90,000-120,000 per year depending on experience, paid semi-monthly.
Bonus: This position is eligible for a quarterly bonus program
Benefits include:
Medical, Dental and Vision
401K Plan with Company match (vesting percentage based on years of service)
Paid Time Off - vacation (10-20 days per calendar year based on years of service), sick leave, bereavement leave (3-5 days), jury duty (up to 5 days), and paid holidays (11 total per year)
Life Insurance, business travel accident, optional insurance (paid by employee) for disability, supplemental life, AD&D, and critical illness
Monthly mobile phone stipend
Optional Flexible Spending Accounts for healthcare and dependent care
Find out why KB Home is attracting and retaining the best employees! If you are interested and qualified, please apply now. KB Home provides above average compensation packages and earnings potential, full benefits, an outstanding 401K matching program, bonus plans and amazing promotional opportunities.
KB Home and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies (collectively, "Recruiters") in response to job postings. If Recruiters nevertheless submit one or more unsolicited resumes to any employee at KB Home or its affiliates without a valid written agreement in place for recruiting services, such resumes will be deemed the sole property of KB Home and its affiliates. No fee will be owing or paid to Recruiters who submit unsolicited candidate resumes, in the event any such candidate is hired by KB Home or its affiliates as a result of the submittal, without a valid written agreement between the Recruiter and KB Home.
KB Home is an Equal Opportunity Employer.
This position is being recruited by ManpowerGroup Talent Solutions RPO, on behalf of KB Home. Qualified candidates are encouraged to apply.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
