Customer Service Associate

Walgreens • Springfield, MO • 1w ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1621856BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 2640 E SUNSHINE ST,SPRINGFIELD,MO,65804

Full District Office Address: 2640 E SUNSHINE ST,SPRINGFIELD,MO,65804-02045-03690-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 03690-SPRINGFIELD MO

Similar Jobs

Customer Service Representative

U-Haul • Ozark, MO • 3d ago

Management & Administrative

Location: 4910 N Towne Center Dr, Ozark, Missouri 65721 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service...

3d ago

Go to Apply

Office Assistant

Associated Electric Cooperative, Inc. • Springfield, MO • 3d ago

Management & Administrative

At Associated Electric Cooperative, we're committed to providing reliable energy to the communities we serve with passion and precision. We're a tight-knit team dedicated to keeping the lights on and the energy flowing s...

3d ago

Go to Apply

Customer Service Representative

Great Southern Bank • Springfield, MO • 4d ago

Management & Administrative

Come be a part of something greater! Great Southern Bank is committed to fostering an environment where everyone can contribute and succeed at every level. By embracing diversity, we celebrate and value differences in ag...

4d ago

Go to Apply

Manager Trainee

The Hertz Corporation • Springfield, MO • 4d ago

Management & Administrative

The Manager In Training program provides hands-on training in Sales, Operations, Customer Service, finance, fleet management, and people management. This position has a clearly defined career path to Branch Manager in as...

4d ago

Go to Apply

Materials Manager

EnerSys Energy Products, Inc • Springfield, MO • 6d ago

Management & Administrative

EnerSys® is an industrial technology leader serving the global community with mission critical stored energy solutions that meet the growing demand for energy efficiency, reliability and sustainability. We are driven by...

6d ago

Go to Apply

Sales Account Manager

Burkhart • Springfield, MO • 1w ago

Management & Administrative

We are looking for a Sales Account Manager in the Springfield, Missouri area. The ideal candidate will be ambitious, professional, and a self-starter! What's in it for you? Competitive base salary of $70,000 - $80,000 pl...

1w ago

Go to Apply

Customer Service Representative

U-Haul • Springfield, MO • 1w ago

Management & Administrative

Location: 3145 S Campbell, Springfield, Missouri 65807 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service...

1w ago

Go to Apply

Multi-Specialty Account Manager - Springfield, MO

Lundbeck • Springfield, MO • 1w ago

Management & Administrative

Multi-Specialty Account Manager - Springfield, MO Requisition ID: 6480 Location: Springfield, MO, US Territory: Springfield, MO Target city for territory is Springfield - will consider candidates who live within 40 miles...

1w ago

Go to Apply

HVAC Service Technician

Paschal Air, Plumbing & Electric • Springfield, MO • 2w ago

Management & Administrative

We are looking for a HVAC Service Technician to join our team! A career at Paschal is more than just a job. Here, we value respect, integrity, and service above all else. Paschal provides the tools you need to succeed, b...

2w ago

Go to Apply

Sales Management Trainee

Enterprise Mobility • Ozark, MO • 2w ago

Management & Administrative

Overview Start your career with Enterprise Mobility! We're hiring immediately for our respected Management Training Program. Whether you see yourself in sales, business development, customer service, retail management, o...

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.