Director of Catering and Convention Services

Omni Hotels • San Diego, CA • 1d ago

Overview

San Diego Hotel

With miles of sandy beaches and a year-round average 70-degree temperature, there is no better place to live and work than sunny San Diego! Within this seaside paradise lies the newly renovated, four-star, Omni San Diego Hotel; a place dedicated to providing a superior experience for both associates and guests. Omni San Diego's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni San Diego Hotel's commitment to serve our associates and nurture their growth has led to the company's highest rating in associate satisfaction and an impressive internal promotion rate. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni San Diego Hotel may be your perfect match.

Job Description

Oversee the Convention Services and Catering Sales Department by ensuring a consistent product to standards, while maximizing profitability and protecting the integrity of the guest experience.

Responsibilities

Ensure catering sales meet assigned production goals and catering budget.

Ensure smooth flow of information (communication) from Sales to Banquet Services and the Food & Beverage Department.

Prospect and establish an expanding base of accounts.

Monitor and evaluate, on a continuous basis, the level of service maintained by the Banquet Department.

Prepare and present monthly and annual department forecasts and budgets for the Hotel.

Prepare Catering Sales Action Plans in order to focus on client needs and maximize gap periods.

Ensure that the department standards are met and that all company policies and procedures are adhered to.

Perform annual performance reviews for all Catering Sales Managers and Convention Service Managers.

Collaborate with Executive Chef to complete Banquet and Catering menus and update on an annual basis.

Attend/Conduct all designated Sales and Banquet meetings.

Plan, evaluate, organize and direct the activities of the Convention Services Managers.

Establish and maintain rapport with outside purveyors, who provide services for the Hotel and its guests through the Convention Services Department.

Attend weekly staff and group resume meetings.

Tours the hotel function space and spot checks meeting room setups.

Ensure that the desired level of quality is maintained in all meeting room sets on a continuing basis.

Ensure that all file turnover requirements are fulfilled.

Meets with major converntion/meeting planners/impactful groups to the Hotel to coordinate final arrangements for convention/meetings.

Oversee the coordination of the detailing of all group related events.

Attend out of hotel meetings as required.

Qualifications

Minimum of 2 years experience as an Assistant Director or Director of Convention Services, with Catering Sales experience preferred.

High school diploma or equivalent.

College degree preferred.

Knowledge of the operations of the hotel industry.

Dynamic, enthusiastic, creative leader who thrives under pressure and is able to perform multiple functions and troubleshot when needed.

Proven track record in achieving catering and banquet goals.

Ability to drive, motivate and lead convention services and Catering Sales leaders.

Must have proven selling, negotiating and presentation skills.

Highly developed customer service skills with strong attention to detail.

Proficient computer skills including but not limited to Microsoft Word, PowerPoint, Excel, and Outlook. Delphi experience preferred.

The ability to delegate, effectively train and coach.

Flexible to work evenings, weekends and holidays as needed to meet business needs.

Pay: $120,000.00 - $150,000.00/annually. The pay scale provided is a range that Omni Hotels & Resorts reasonably expects to pay. Actual compensation offered may fluctuate based on a candidate's qualifications and/or experience.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf)

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

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