JOB SUMMARY
In collaboration with the Warehouse Supervisor, the Warehouse Lead determines daily workload, sets priorities and directs team with meeting daily objectives while providing superior service to Company's Distribution Centers, Customers, and Suppliers while maintaining a positive and proactive relationship with management and employees.
RESPONSIBILITIES
Coordinate with Supervisors to determine the daily, weekly, and monthly workload. Direct team of employees and provide leadership and assistance with the daily operations to meet all daily objectives. Assist employees with exceptions and problem resolution. Perform warehouse duties including but not limited to:
Unloading and loading of shipments
Put away and replenishment
Receiving
Selection of products
Item demand/count checks
Communicate any issues or suggestions to Supervisor.
Train and assess new employees and re-train as necessary.
Ensure all employees are performing duties accurately and efficiently
Assist management with safety initiatives
Assist management with other duties as needed
QUALIFICATIONS
Education
High School Diploma or GED required
Experience
2-5 years' warehouse experience, including strong knowledge of Import/Export receiving and shipping and inventory control processes, procedures and practices. Must be familiar with related OSHA regulations.
Skills
Excellent communication (verbal and written), interpersonal and professional interactive skills are necessary to perform at a high degree of proficiency
Ability to effectively write and present information/reports and respond to questions from suppliers, customers, management and inter-department staff
Capable of working with internal staff from other departments in a proactive and constructive manner
Strong leadership skills, including the ability to mentor and develop individuals and teams
Able to engage and lead team discussions and meetings
Understands team dynamics and works well within a team structure
Collaborative management style and a strategic team player
Delegates responsibilities effectively
Able to understand team dynamics and work well within a team structure
Capable of working with associates from other departments and shifts in a proactive and constructive manner
Ability to add, subtract, multiply & divides into all units of measure. Compute rate, ratio, and percent. Able to use whole numbers, common fractions, and decimals
Ability to understand and execute all relevant policies and procedures in a consistent, timely and objective manner
Ability to read, follow and execute all safety guidelines in the warehouse
Customer Service - Respond promptly to requests for service and assistance as needed. Follow up as needed.
Planning / Organization - Ability to prioritize and manage multiple priorities/deadlines and shift priorities as necessary. Uses time effectively.
Problem Solving - Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions.
Judgment - Displays willingness to make decisions. Exhibits sound and accurate judgment. Makes timely decision
Professionalism - Approaches others in a tactful manner. Reacts well under pressure. Follows through on the commitment
Detail Oriented - Attention to details and accurate
Proven experience in performing in a diverse workforce
Ability to build working relationships with internal business partners, vendors, and customer
Proficient use of MS Office (Word, Excel, PowerPoint, Access, and Outlook)
Experience with High jump/PeopleSoft, Voice Recognition and RF devices preferred
Must be certified on warehouse equipment
WMS (Warehouse Management System) experience preferred
Physical Demands and Work Environment
The physical, mental, and environmental conditions in which the work is performed. The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and other office & warehouse equipment and telephone to talk and hear
The employee is frequently required to reach with hands and arms and lift up to 50 pounds and/or move up to 200 pounds with assistance
During a regular workday, the employee must be able to stand and walk 75% of the time
This position will primarily work in a warehouse environment and may be exposed to wet and/or humid conditions, cold and elevated ambient temperature and outside weather conditions.
The noise level in the work environment is moderate and environment fast-paced
Limited travel (less than 5%) may be required to attend company events, staff meetings, training sessions or customer meetings
This position may require evening, weekend or other shift work depending on business needs
This job description indicates in general terms, the @type and level of work performed as well as the typical responsibilities of employees in this classification. The duties described are not to be interpreted as being all-inclusive to any specific employee. Management reserves the rights to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Nothing in this position description changes the at-will employment relationship existing between the Company and its employees. This job description supersedes prior job descriptions.
AFFIRMATIVE ACTION STATEMENT:
Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
