Project Delivery and Innovation Leader (Information Technology Generalist Administrator 2)
Print (https://www.governmentjobs.com/careers/pabureau/jobs/newprint/4958100)
Apply
?
Project Delivery and Innovation Leader (Information Technology Generalist Administrator 2)
Salary
$86,299.00 - $131,208.00 Annually
Location
Dauphin County, PA
Job Type
Civil Service Permanent Full-Time
Job Number
CS-2025-25666-01545
Department
Executive Offices
Division
EX OA Entrprs Tchlgy Srvs Off
Opening Date
06/03/2025
Closing Date
6/16/2025 11:59 PM Eastern
Job Code
01545
Position Number
00201517
Union
Non-Union
Bargaining Unit
A3
Pay Group
ST10
Bureau / Division Code
00812800
Bureau / Division
Enterprise Technology Services Office
Worksite Address
2525 North 7th Street
City
Harrisburg, Pennsylvania
Zip Code
17110
Contact Name
Matthew Zyroll
Contact Phone
717.836.3503
Contact Email
mzyroll@pa.gov
Description
Benefits
Questions
THE POSITION
Are you skilled in project management and leading teams to success? If so, consider joining the Enterprise Technology Services Office as a Project Delivery and Innovation Leader where you will balance long-term architectural goals with immediate project deliverables, ensuring that solutions are not only technically sound but also delivered on time and within budget. Strong communication skills will be essential for aligning cross-functional teams and stakeholders.
This position gives you the opportunity to shape the technical future of Health and Human Services (HHS) by implementing forward-thinking strategies that integrate modern design principles and innovative technologies. By modernizing core systems and improving inter-team communication, your work will directly contribute to accelerated delivery, improved scalability, and a more robust, secure, and cost effective agency. Apply today to play a pivotal role in HHS's cloud transformation journey!
DESCRIPTION OF WORK
As a Project Delivery and Innovation Leader, you will lead the modernization of our legacy systems into scalable, secure, and high-performance architectures. Work involves driving the design and implementation of cutting-edge solutions utilizing cloud platforms, microservices, and container orchestration to transform our technical infrastructure. You will be responsible for overseeing the full project lifecycle from conceptual design to deployment, ensuring all solutions align with our strategic business goals and meet rigorous performance standards. In addition to technical leadership, you will serve as the central communication hub across multiple teams including engineering, product, and operations. Your ability to foster cross-functional collaboration and provide clear technical direction will be critical in aligning stakeholders and ensuring seamless integration of new systems.
If you are a forward-thinking professional eager to shape the future of our technology landscape while driving organizational transformation, we need you on our team!
Interested in learning more? Additional details regarding this position can be found in the position description. (https://careers.employment.pa.gov/pd/PD_NEOGOV.asp?p=00201517)
Work Schedule and Additional Information:
Full-time employment
Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
Telework: You may have the opportunity to work from home (telework) part-time. You will be required to report in-office 2 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
One year as an Information Technology Generalist Administrator 1, Senior Applications Developer, Database Administrator 1, Data Administrator 1, Information Security Specialist 2, or Network Administrator 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
Six years of information technology experience that includes three years of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, database maintenance or database development, data analysis and data model development, administration of information technology security programs, or other information technology support/administration services; or
Four years of information technology experience that includes three years of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, database maintenance or database development, data analysis and data model development, administration of information technology security programs, or other information technology support/administration services, and an associate's degree in any information technology field; or
Two years of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, database maintenance or database development, data analysis and data model development, administration of information technology security programs, or other information technology support/administration services, and a bachelor's degree in any information technology field; or
An equivalent combination of experience and training.
Other Requirements:
You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency.
You must be able to perform essential job functions.
Legal Requirements:
You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.
How to Apply:
Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov .
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/testoncefor this posting.
Your results will be provided via email.
Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !
See the total value of your benefits package by exploring ourbenefits calculator.
Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life Balance
We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee Perks
Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.
*Eligibility rules apply.
01
Have you been employed by the Commonwealth of Pennsylvania as a(n) Information Technology Generalist Administrator 1, Senior Applications Developer, Database Administrator 1, Data Administrator 1, Information Security Specialist 2, or Network Administrator 1 for one or more years full-time?
Yes
No
02
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, @type N/A in the text box below.]
03
How many years of full-time technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, database maintenance or database development, data analysis and data model development, administration of information technology security programs, or other information technology support/administration services do you possess?
2 or more years
1 to less than 2 years
Less than 1 year
None
04
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, @type N/A in the text box below.
05
Do you possess graduate education in an Information Technology field? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.org ("www.naces.org"target=_blank") and clicking the Evaluation Services Link.
For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
A conferred master's degree
30 credits or more
15 credits but less than 30 credits
Some graduate coursework
None
06
You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score.
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.
Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.
If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.
If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .
Yes
07
WORK BEHAVIOR 1 - DEVELOP AND IMPLEMENT PROCESSES, STANDARDS, AND TOOLS
Develops and implements processes, standards, and tools to control large, complex, and high-risk information technology projects as well as smaller scale projects.
Levels of Performance
Select the Level of Performance that best describes your claim.
A. I have experience developing processes, standards, or tools to control information technology projects. I was responsible for making changes to those processes, standards, or tools when necessary.
B. I have experience implementing processes, standards, and tools to control information technology projects. When necessary, I provided recommendations for making changes to the processes, standards, or tools that someone else initially developed.
C. I have successfully completed college-level coursework related to policy development or data analysis.
D. I have NO experience or coursework related to this work behavior.
08
In the text box below, please describe your experience as it relates to the level of performance you claimed in this Work Behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this Work Behavior, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience.
Type(s) of processes, standards, and tools you developed and implemented.
Your level of responsibility.
09
If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this Work Behavior, @type N/A in the text box below.
College/University
Course Title
Credits/Clock Hours
10
WORK BEHAVIOR 2 - PROJECT MANAGEMENT
Plans and manages information technology projects. Determines priorities and scope, creates the project schedules, identifies risks, allocates resources, and defines individual roles and responsibilities to ensure business needs and requirements are met.
Levels of Performance
Select the Level of Performance that best describes your claim.
A. I have experience PLANNING information technology project plans. I was responsible for determining priorities and scope, creating project schedules, identifying risks, allocating resources, and defining individual roles and responsibilities. I also made changes to the plans as needed.
B. I have experience IMPLEMENTING information technology project plans created by someone else. I PROVIDED RECOMMENDATIONS for changes to the plans as needed.
C. I have successfully completed college-level coursework related to program evaluation, program analysis, project planning and implementation, strategic planning, project management, business administration, or budgeting.
D. I have NO experience or coursework related to this work behavior.
11
In the text box below, please describe your experience as it relates to the level of performance you claimed in this Work Behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this Work Behavior, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience.
The specific duties you performed related to project planning and management.
Type(s) of projects you planned and managed.
Your level of responsibility.
12
If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this Work Behavior, @type N/A in the text box below.
College/University
Course Title
Credits/Clock Hours
13
WORK BEHAVIOR 3 - APPLICATION DEVELOPMENT AND TESTING
Develops mobile application systems to support users. Develops detailed functional specifications for system customizations, modifications, or workflow development based on business requirements. Writes code for update statements, modules, and programs as required.
Levels of Performance
Select the Level of Performance that best describes your claim.
A. I have experience DEVELOPING mobile device applications. I was responsible for testing applications to identify and resolve any performance or workflow issues.
B. I have experience DEVELOPING applications unrelated to mobile devices. I was responsible for testing applications to identify and resolve any performance or workflow issues.
C. I have experience testing applications to identify and resolve any performance or workflow issues. Someone else was responsible for developing the initial application.
D. I have successfully completed college-level coursework related to application development.
E. I have NO experience or coursework related to this work behavior.
14
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience.
The actual duties you performed related to application development.
The @type(s) of applications you developed and/or tested.
Your level of responsibility.
15
If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, @type N/A in the text box below.
College/University
Course Title
Credits/Clock Hours
16
WORK BEHAVIOR 4 - ASSET MANAGEMENT
Maintains inventory of purchased or leased information technology assets such as hardware and software, licenses, and renewable maintenance agreements. Ensures all surplus assets are secured, inventoried, and accurately reported and proper procedures for disposal, surplus, or return of all aged or non-functional information technology assets are followed.
Levels of Performance
Select the Level of Performance that best describes your claim.
A. I have experience maintaining an inventory of purchased or leased information technology assets. I was responsible for the appropriate disposal, surplus, or return of all aged or non-functional information technology assets.
B. I have experience maintaining an inventory of purchased or leased information technology assets; OR I have experience disposing, surplusing, or returning aged or non-functional information technology assets.
C. I have successfully completed college-level coursework related to asset management, supply chain management, logistics, procurement, or purchasing.
D. I have NO experience or coursework related to this work behavior.
17
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience.
The actual duties you performed related to asset management.
The @type(s) of information technology assets you inventoried and/or surplused/disposed of/returned.
Your level of responsibility.
18
If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this Work Behavior, @type N/A in the text box below.
College/University
Course Title
Credits/Clock Hours
19
WORK BEHAVIOR 5 - TECHNICAL ASSISTANCE
Troubleshoots and resolves information technology issues. Responds to escalated incidents by diagnosing and troubleshooting issues and works with technology subject matter experts and service providers to resolve issues. Provides guidance to users, managers, and other professionals in information technology planning, design, implementation, operation, security, and quality assurance.
Levels of Performance
Select the Level of Performance that best describes your claim.
A. I have experience troubleshooting, diagnosing, and resolving escalated mobile device or application issues. I was responsible for responding to technical questions and providing guidance as necessary.
B. I have experience troubleshooting, diagnosing, and resolving information technology issues unrelated to mobile devices or applications. I was responsible for responding to technical questions and providing guidance as necessary.
C. I have successfully completed college-level coursework related to information technology troubleshooting.
D. I have NO experience or coursework related to this work behavior.
20
In the text box below, please describe your experience as it relates to the level of performance you claimed in this Work Behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this Work Behavior, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience.
The @type(s) of information technology issues you troubleshot, diagnosed, and resolved.
Your level of responsibility.
21
If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this Work Behavior, @type N/A in the text box below.
College/University
Course Title
Credits/Clock Hours
22
WORK BEHAVIOR 6 - SUPERVISION
Supervises staff by assigning work and establishing priorities and timeframes for completion. Reviews employee performance and prepares evaluation reports. Interviews prospective employees and recommends selection. Receives and resolves grievances and complaints and counsels employees when necessary. Provides guidance to staff on complex issues and approves or denies leave requests. Identifies training needs and provides training to staff.
Levels of Performance
Select the Level of Performance that best describes your claim.
A. I have experience SUPERVISING subordinate staff. I have interviewed and hired staff, rated work performance, established priorities, counseled employees, identified training needs, and approved leave.
B. I have experience as a LEAD WORKER OR SENIOR STAFF MEMBER. I have provided training to newly hired staff, reviewed their work, or served as a team or group leader, but I was NOT responsible for employee performance reviews or discipline.
C. I have successfully completed college-level coursework or training related to supervisory development, labor relations, human resource management, but I do not have at least six months of supervisory or lead work experience in a work setting.
D. I have NO experience or training related to this work behavior.
23
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience.
Your job duties supervising subordinate staff.
Your job duties as a lead worker or senior staff member.
24
If you have selected the level of performance pertaining to college coursework or training, please provide your responses to the three items listed below. If you indicated you have no training/education related to this work behavior, @type N/A in the text box below.
College/University/Training Source
Course Title
Credits/Clock Hours
Required Question
Employer
Commonwealth of Pennsylvania
Address
613 North Street
Harrisburg, Pennsylvania, 17120
Website
http://www.employment.pa.gov
