Sr. Sales Operations Manager , Sales Product, Engineering, and Operations

Amazon • Chicago, IL • 16h ago

Description

We seek an analytical thinker who has experience developing, executing, and refining growth strategies to lead a newly created ad sales strategy and planning function. Advertisers leverage Amazon's data-driven insights, engaging creative formats, and diverse placements to reach the right audiences to grow their brand. Our ad sales team informs, educates, and supports advertisers across six continents. Success in this role requires defining ambitious goals regarding how our sales team can better serve advertisers drawing on best practices across Amazon and the digital advertising industry, developing internal relationships to align product, finance, recruiting, and account management teams on inputs needed to hit these goals, and inspecting and removing blockers as teams execute on these goals.

A qualified candidate thrives in articulating complex concepts to cross functional audiences using internal metrics, voice of the customer, and industry trends to support recommendations. Amazon's environment is fast-paced, rewarding entrepreneurial thinking, flexibility, detail-orientation, focused prioritization, enthusiasm, and comfort working across continents and time zones.

Key job responsibilities

Build relationships with sales, operations, product, marketing, finance, HR, and leadership to define multi-year operating plans for global division of ad sales, including revenue, product adoption, and headcount targets

Own quarterly business reviews, leading finance, sales, and strategy leads in compiling a document for ad sales VPs, guiding deep dives as needed

Define metrics, tools, and processes needed to set and achieve product adoption, revenue, and sales productivity goals

Identify gaps to goals, build mechanisms to close, implement change with peers in leadership, monitor impact, and enable ad sales to deliver on ambitious targets

Develop best practices for improving sales productivity and cascade across teams in 15 countries

A day in the life

This role will be evenly split between primary research and analysis, authoring strategy documents, and leading internal review meetings requiring a mastery of influencing senior leaders without direct authority.

Basic Qualifications

10+ years of Microsoft Excel experience

Bachelor's degree or equivalent

Experience defining, refining and implementing sales processes, procedures and policies or equivalent

Experience analyzing data and presenting insights to the senior leadership

Preferred Qualifications

Experience using Salesforce (or other CRM tool) or BI tools

Experience with SQL

Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations

Experience presenting to senior leadership

Experience in online advertising industry

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $120,500/year in our lowest geographic market up to $199,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.

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