Operations Manager

CVS Health • Berea, OH • 2d ago

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

Overall store management, supervision, and policy implementation

Sales and inventory management

Employee staffing, training, and development

Financial management

Customer service leadership

Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

Essential Functions:

Management

Lead others and work effectively with store crews

Supervise, assign and direct activities of the store's crew

Effectively communicate information to store crew and supervisors in an open and timely manner

Support Store Manager with actions plans for operational and service improvement

Customer Service

Assist customers with their questions, problems and complaints

Promote CVS customer service culture (greet, offer help, and thank)

Required Qualifications

Deductive reasoning ability, advanced analytical skills and computer skills.

Advanced communication skills, leadership, supervision, and influencing skill

Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

Experience as a retail manager or supervisor

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.00 - $29.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan .

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 09/01/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Similar Jobs

Operations Manager

Allied Universal • Independence, OH • 4h ago

Management & Administrative

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you wil...

4h ago

Go to Apply

Customer Service Representative

System One • Westlake, OH • 4h ago

Management & Administrative

Job Title: Customer Service Representative Location: Westlake, OH Work schedule: Monday- Friday, 8- 5 Type: Contract Overview Leading consumer goods company looking for an experienced Customer Service Representative. Ide...

4h ago

Go to Apply

Associate Technical Account Manager

Yardi Systems • Broadview Heights, OH • 4h ago

Management & Administrative

Associate Technical Account Manager Cleveland, OH About the Role: Yardi is seeking individuals who combine a strong technical aptitude with a customer-service mindset to join our Global Solutions Team as Associate Techni...

4h ago

Go to Apply

Electrical Engineering Manager

Middough Inc • Cleveland, OH • 5h ago

Management & Administrative

Middough Inc. - 'TOP WORKPLACES' Award Winner! Electrical Engineering Manager -- Position and Responsibilities As an Electrical Engineering Manager with Middough, you will direct and manage the work of a team to complete...

5h ago

Go to Apply

Field Service Representative - Power/Electrical

Schneider Electric USA Inc • Cleveland, OH • 5h ago

Management & Administrative

Great people make Schneider Electric a great company. Schneider's Power Services Field Service Representatives play an impactful role within the organization. They collaborate with customers, sales representatives, team...

5h ago

Go to Apply

Customer Service Associate

Raising Cane's • Middleburg Heights, OH • 1d ago

Management & Administrative

Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In thi...

1d ago

Go to Apply

Operations Manager

Danfoss • Cleveland, OH • 1d ago

Management & Administrative

Operations Manager Requisition ID: 44160 Job Location(s): Cleveland, Oh, OH, US Employment Type: Full Time Segment: Danfoss Power Solutions Segment Job Function: Supply Chain and Operations Work Location Type: On-site Jo...

1d ago

Go to Apply

Supply Chain and Support Services Business Analyst

Cleveland Clinic • Cleveland, OH • 1d ago

Management & Administrative

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one...

1d ago

Go to Apply

Digital Process Operations Manager

PARKER HANNIFIN CORPORATION • Cleveland, OH • 2d ago

Management & Administrative

Digital Process Operations Manager Location : CLEVELAND, OH, United States Job Family : Information Technology Job Type : Regular Posted : Jun 3, 2025 Job ID : 56973 Back to Search Results Job Description Apply Now >...

2d ago

Go to Apply

Search Engine Marketing Account Manager

Audacy • Cleveland, OH • 2d ago

Management & Administrative

Overview Job Title: Search Engine Marketing Account Manager Department: Digital Reporting To: Director, Search Engine Marketing Employment Type: Full-Time Location(s): Any of Audacy's 48 markets Work Arrangement: Remote...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.