Position Purpose:
The Senior Manager of Delivery Management is a very experienced project professional responsible for leading a combination of planning and execution of activities related to delivery of large initiatives and/or financial/budgeting activity for their teams. Senior Managers are responsible for leading a team of project management professionals. They are also responsible for attracting, retaining, and developing top talent. When leading project delivery, Senior Managers support their team in execution of their large, cross functional initiatives, providing strategies for effective cross-team management. They may also be responsible for leading large, cross functional initiatives across the organization. When performing financial/budgeting activities they are responsible for fostering and maintaining vendor relationship. They develop and oversee, influence, and guide fiscal management and reporting across all stakeholders.
Key Responsibilities:
40% Delivery & Execution - Awareness of overall change management needs across both business and technology groups. Champions change management processes and practices across portfolio programs, project and/ initiatives. Collaborates with stakeholders to integrate technology changes into the overall change roadmap; Works with stakeholders to support the project planning effort including scoping, defining of the project deliverables, creating a logical work breakdown structure, and defining major project milestones. Supports and guides manager and team members on related activities; Champions Project Management best practices: Collaborates with other leaders to create standards and processes that increase business value and mitigate risks. Supports and executes against quarterly planning and prioritization. Applies lessons learned to inform future initiatives; Champions issue / obstacle resolution to maintain team momentum and productivity Develops strategic approaches to determine and align dependencies, proactive risk and issues identification and mitigation plans; Sets outcome-focused goals and ensures accountability to deliver on commitments Supports Manager and team to remove obstacles
Drives the delivery of large, complex programs across matrix organization or manages delivery management resources for one or more portfolios; Understands organizational/initiative goals and success criteria to apply to project work. Proactively identifies barriers and partners with leadership teams to mitigate. Champions ideas, analysis, and recommendations to improve processes and increase business value; Champions and applies effective communication methods to ensure alignment across various audiences. Seeks to understand and apply stakeholder perspectives. Ability to influence decisions and negotiate positive outcomes with stakeholders
35% People Leadership - Provides leadership, mentoring and coaching to direct reports; Attracts, retains, and develops top talent
25% Resource & Financial Management - Oversight, influence, and guidance of fiscal management and reporting for operational, product/business, technology, and vendor stakeholders; includes gross labor, capital spend, and non-labor forecasting for tracking, reporting, and variance analysis; Fosters and maintains strategic vendor relationships Partners with leadership to select and onboard strategic vendor partners based on the organization's strategic needs Supports Manager and team as point of escalation to ensure vendor policies are followed
Direct Manager/Direct Reports:
This Position typically reports to Director of Delivery Management
This Position has 3 Direct Reports
Travel Requirements:
Typically requires overnight travel less than 10% of the time.
Physical Requirements:
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions:
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Preferred Qualifications:
Working knowledge of Smartsheet
Working knowledge of Microsoft Office Suite
Working knowledge of Tableau
Working knowledge of presentation software (e.g., Microsoft PowerPoint)
Demonstrated ability to collaborate and work effectively with cross-functional teams
Ability to draw accurate conclusions from financial documentation
Demonstrated project management skills
Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences
Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
Experience managing alignment across projects in an enterprise environment
Experience managing strategic vendor relationships or acting as the primary point of contact for strategic partnerships
Subject matter expertise in the planning and execution of projects and risk mitigation strategies in a modern software environment via multiple methodologies
Experience translating ideas, approaches, and dependencies between technical and functional team members
Deep experience with Microsoft Office tools and Project Management tools (MS Project, JIRA, etc.)
Experience communicating program status, risks, issues, and needs to senior leaders, and managing up
Proficient in managing and growing team members in a professional setting
Experience with budget operations and financial leadership
Minimum Education:
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Preferred Education:
No additional education
Minimum Years of Work Experience:
5
Preferred Years of Work Experience:
No additional years of experience
Minimum Leadership Experience:
None
Preferred Leadership Experience:
None
Certifications:
None
Competencies:
Decision Quality
Manages Ambiguity
Persuades
Collaborates
Ensures Accountability
Instills Trust
Manages Complexity
Plans and Aligns
Communicates Effectively
Develops Talent
Financial Acumen
Manages Conflict
Organizational Savvy
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Apply End Date: 07/15/2025
$140,000.00 - $280,000.00
