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Description
We believe that inclusion helps us thrive and grow at United across our collaborative Finance teams consisting of Financial Planning & Analysis, Internal Audit, Treasury, Global Procurement, Controllership, Investor Relations and more. These teams provide the financial fuel that keeps our operation running from providing detailed analyses of financial planning, performance, and forecasts to managing our investments and financial strategies. Our Finance team plays an integral role in making our airline profitable and successful by meeting our financial goals.
Job overview and responsibilities
Oversees and conducts project related activities for all corporate and Passenger Revenue Accounting (PRA) projects. Ensures business compliance with consistent project disciplines, including requirements documentation, use case development, and user testing. Directs dedicated program resources to program tasks and ensures timelines and costs are controlled.
Project Management:
Manages the systematic documentation of all business processes associated with Passenger Revenue Accounting
Manages the documentation of Sarbanes Oxley related process controls, and socializes the control narrative with Internal Audit
Manages the development of a comprehensive testing plan, leverage resources from within the team, the business resources assigned to the program, and IT as necessary
Manages the delivery of User Acceptance Testing, providing metrics identifying progress and level of success as applicable
Manages the oversight of pilot and/or parallel testing, liaising with IT as necessary to ensure delivery of key program milestones
Manages the process of documenting operating procedures in association with program and long term business process requirements
Partners with IT and Business leaders and subject matter experts to ensure leveraged resources required for program execution are aligned and addressing program needs
Develops and ensures compliance with key project controls, leveraging compliance guidance from Common Services organizations from within the division and IT
Develops and executes on Organizational Change Management activities, including user training, program measurement, communication and stakeholder management
Reports program progress to Program Board and Steering Committee as necessary
Ensures continued compliance with program documentation
Leadership:
Manage dedicated Business Process Management team, including User Testing Coordinator and Documentation Business Analyst
Assure professional development of direct team members
Ensures development of all required Program deliverables are developed consistently, and in alignment with the overall program structure
Ensure adequate oversight of leveraged business resources is established within the framework of the Business Process Management Team
Ultimately responsible for the successful launch of each Passenger Revenue Accounting module from legacy to future state
Oversees leveraged project team, inclusive of business subject matter experts, contractor business analysts and stakeholders on loan to the program
Direct the personal development of assigned resources
Engage business resources throughout Revenue Accounting to create a culture of program discipline, documentation, and accountability
Strategic Planning:
Develops processes and controls to support and integrate into a larger managed program framework
Provides forward looking program metrics, and reports program status, issues and mitigation plans to the Program Director
Ensures stakeholders and business users with a stake in the project's success are aligned to the program vision
Recommends and executes documentation approach for program changes, incorporating feedback from Program Director and Revenue Accounting Managing Director
Defines strategic changes to Revenue Accounting system and processes based on interactive planning with Managing Director
Defines change plan for long term capabilities of personnel, as defined by Managing Director
Qualifications
What's needed to succeed (Minimum Qualifications):
Bachelor's degree
Bachelor's in Business, Project Management, or relevant field of study
PMP Certification
7+ years of related experience
Experience in large scale enterprise-wide systems implementations
Operational experience including vendor relations
Experience collaborating with stakeholders from different departments
Experience developing and delivering end user testing
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
Knowledge of airline passenger revenue accounting processing
The base pay range for this role is $124,735.00 to $169,950.00.
The base salary range/hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
