Director of Banquets

GRAND GENEVA LLC • Lake Geneva, WI • 1w ago

JOB REQUIREMENTS: Description If you\'re eager to showcase your talents
at a prestigious, full-service, AAA Four Diamond resort and make a
meaningful impact, an extraordinary career opportunity awaits you. We
seek a passionate individual to join our team and help us continue
delivering the unparalleled guest experience that sets us apart. As the
Director of Banquets at the Grand Geneva Resort & Spa, you will play a
key role in delivering unforgettable experiences by maximizing the
Banquet Department\'s profitability, providing exceptional and efficient
service, and exceeding guests\' expectations at every turn. Grand Geneva
in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa
recognized as a Top Resort in the Midwest by Conde Nast Traveler. This
award-winning, all-seasons destination features over 746 guest
accommodations, the WELL Spa & Salon, two championship golf courses,
fitness facilities, a ski hill and terrain park, and 9 unique food and
beverage outlets. Our name in the area means home, family and tradition.
We have a strong sense of tradition, and we\'re looking to create a
strong, bright future - a future that includes you. What will you be
doing? Oversee banquet operations to ensure top-quality food, beverage,
and service while maintaining warm, hospitable guest relations. Direct
and train staff, ensuring departmental responsibilities are met and high
professional standards are upheld. Coordinate banquet service needs with
food production and maintain effective communication across departments
to exceed guest expectations. Manage labor, costs, and budgets while
maintaining accurate records of banquet functions and inventories.
Conduct departmental meetings and attend relevant hotel operations
meetings to align with goals and policies. Maintain cleanliness,
maintenance, and safety standards, ensuring compliance with local,
state, and federal regulations. Recruit, induct, and evaluate staff
performance, fostering a positive, supportive work environment. Execute
special projects and enforce operational policies and procedures to
support hotel objectives. Other duties ass assigned. What do you bring
to the role? Minimum 5 years of banquet management experience; high
school diploma required, hospitality degree preferred. Proficient in
food and beverage financial systems, controls, and Excel. Passionate
about hospitality with a customer service-driven mindset and ability to
anticipate needs. Strong team-building skills, promoting camaraderie and
mutual trust through ethical and honest practices. Excellent
communication skills in English; bilingual abilities are a plus.
Composed and professional under pressure, with flexibility to work
varied schedules, including nights, weekends, and holidays. Physically
able to stand, walk, and tour banquet areas for extended periods, as
well as perform office tasks. Dedicated to exceeding expectations and
fostering a collaborative, guest-focused... For full info follow
application link. *** APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/9261E82676524DF5

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