Customer Service Associate

Walgreens • Cranford, NJ • 1d ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1616515BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Flexible hours

Job Function: Retail

Full Store Address: 50 SOUTH AVE W,CRANFORD,NJ,07016

Full District Office Address: 50 SOUTH AVE W,CRANFORD,NJ,07016-02695-09332-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 09332-CRANFORD NJ

Similar Jobs

Customer Service Associate - Temporary

Walgreens • Irvington, NJ • 9h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

9h ago

Go to Apply

Technical Support Account Manager -eduClimber

Renaissance • Newark, NJ • 9h ago

Management & Administrative

When you join Renaissance®, you join a global leader in pre-K-12 education technology! Renaissance's solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what...

9h ago

Go to Apply

Named Account Manager - SLED

Palo Alto Networks • Hoboken, NJ • 9h ago

Management & Administrative

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure...

9h ago

Go to Apply

Software Engineering Senior Manager

Wells Fargo • Iselin, NJ • 1d ago

Management & Administrative

About this role: Wells Fargo is seeking a Software Engineering Senior Manager who covers jobs responsible for the design, development, testing, documentation, and analysis of general modules or features of new or upgrade...

1d ago

Go to Apply

Vice President-Applied AI/ML Lead

JPMorgan Chase • Jersey City, NJ • 1d ago

Management & Administrative

Join our Advanced Applied AI Team and lead the charge in integrating Generative AI technologies to transform business processes. As a Lead Data Scientist, you'll have the opportunity to innovate and deliver AI solutions...

1d ago

Go to Apply

Customer Service Representative

BAUSCH & LOMB AMERICAS INC • Edison, NJ • 1d ago

Management & Administrative

Job OverviewWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team. This role is essential in providing exceptional support to our customers, ensuring their needs are met with effici...

1d ago

Go to Apply

Customer Service Representative

AIRCRAFT MAINTENANCE GROUP INC • Jersey City, NJ • 1d ago

Management & Administrative

1d ago

Go to Apply

Customer Service Representative

GRANDPA GEORGE'S OPUS INC • Newark, NJ • 1d ago

Management & Administrative

1d ago

Go to Apply

Recruiter - Career Services

Lincoln Technical Institute • Union, NJ • 1d ago

Management & Administrative

Make a lasting impact on the future of the next generation at Lincoln Tech as a full-time Career Services Advisor. Help students take their first step toward a rewarding career after graduation. In this role, you will co...

1d ago

Go to Apply

Marketing Senior Manager

Verizon • Basking Ridge, NJ • 1d ago

Management & Administrative

When you join VerizonYou want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people li...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.