Patient Service Representative

TEKsystems • Florence, NJ • 6d ago

NOW HIRING IN FLORENCE, NJ!

*This position will be on site Monday-Friday and require 10 hour shifts, Monday, Wednesday, and Thursday

Basic Duties:

Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out

Schedule patient appointments in person and via phone

Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team

Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Prepare patient intake forms prior to appointments to ensure timely service

Verify insurance eligibility of patients to determine if services are covered, and obtain authorizations as needed.

Provide counseling to patients advising them of their financial responsibility at time of service

Achieve quality assurance goals

Adhere to the established system of controls to secure and reconcile payments receive.

Effectively communicate with all contacts as necessary to solve problems

Maintain a clean and safe environment

Shift Expectations = 40 hours a week

Monday, Wednesday, and Thursday - 8am-7pm

Tuesday and Friday are always half days - 8am-1pm

The office is FULLY CLOSED for a 1-hour lunch from 1p-2p on Monday/Wednesday/Thursday

Additional Skills & Qualifications

Strong customer service skills are required

Ability to work on site 5 days a week

Medical customer service is preferred, but will absolutely consider people from other industries for this role who have the desire to get into the medical field!

Proven ability to work with and navigate a computer desktop efficiently

Proficient in the use of all necessary office equipment - faxes, copiers, etc.

Fluent typing skills (minimum 40 words per minute) and proficiency with Windows based office technologies (ex. Word, Excel, Power Point, Outlook)

Pay and Benefits

The pay range for this position is $18.00 - $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Florence,NJ.

Application Deadline

This position is anticipated to close on Jun 6, 2025.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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