Overview
Operations Manager
Imagine your future with us!
At ALS, we encourage you to dream big. When you join ALS, you join a purpose and values-driven team that empowers you to innovate, create, and thrive. Our global team turns up each day with passion and commitment to do amazing things, always challenging our thinking to find ways to solve some of the world's most complex problems for a safer, healthier world.
About the role:
This position is responsible for the management of the Laboratory Operations at the Cincinnati, OH location, which provides environmental analytical testing services to environmental consultants, industry and government. Responsibilities include overseeing the day-to-day operations of the laboratory. Accountability includes maintaining instruments in good working order, managing analytical staff, meeting due dates, and meeting all requirements described in ALS data integrity, ethics and technical SOP's.
As a senior manager at the laboratory, this is a key position which sometimes requires work outside of "regular hours" on tasks such as instrument repair or troubleshooting.
Responsibilities
The day to day:
Manage productionfor the laboratory. As a customer-facing business, the laboratory produces analytical reports on a daily basis. The Operations Manager helps ensure that analytical testing is completed in an orderly and timely manner to meet due dates and commitments.
Management of work list, coordination of workorders being reported and staff resources
Manage human resources within the laboratory including.
Employee training (technical, supervisory, and safety
Employee mentoring
Employee career development
Recruitment and induction
Performance management
Help staff minimize errors and rework
Help laboratory director plan for and manage sample volume increases, new equipment, staff increases, etc.
Prepare capital equipment proposals (CEPs) as requested by Laboratory Director
Ensure the laboratory is suitably equipped, staffed and using approved methodologies to provide quality service to clients
Ensure staff members are appropriately trained and have the knowledge and skills to perform their roles competently
Continually assess the laboratory to increase productivity and efficiency through equipment upgrading, method enhancements or implementation of new technology within the laboratory. This will include optimizing staff numbers, cross training staff and minimizing maintenance costs.
Authorize the purchase of consumable inventory for each department
Actively engage with the Management team to share ideas for continuous improvement in the region.
Work with and assist the Client Services group with report status updates, client inquiries, data checks, etc.
Keep up to date on the changes and needs of our target markets
Ensure that appropriate occupational health & safety practices and corporate compliance initiatives are being followed within the laboratory
Responsible for ensuring that the equipment and the environment at the location are appropriate to maintain a safe work environment.
Develop and further improve the safety & sustainability culture within the business unit through strong leadership
Foster a working environment that ensures quality policies are understood and followed
Ensure that the quality of the analytical data produced meets or exceeds company and regulatory standards
Ensure that laboratory staff adhere to the appropriate SOPs and principles of the system
Assess the results of QA/QC audits and implement improvements as required
Work with QA Manager to ensure root cause investigations are properly conducted and solutions are effective
Other duties related to the successful operation and administration of the laboratory as requested by the Laboratory Director.
About you:
Ability to effectively manage change in a dynamic working environment
Proven leadership skills
Ability to coach and mentor supervisors and staff
Negotiation, influencing and conflict resolution skills
Excellent communication skills, both written and oral
Ability to work under pressure and to strict deadlines
Strong quality service attitude and approach
Sound decision making skills
Projects enthusiasm, positive attitude, and motivation
Commits to organizational goals and objectives
Proven ability to manage individual assignments effectively while also working collaboratively
High level of competency in the use of Microsoft Office products (Word, Excel, PowerPoint, etc.) and Adobe
Required Qualifications:
Bachelor's degree in Chemistry or other similar Scientific discipline
Minimum 5 years laboratory experience with at least 2 years in a supervisory role.
Experience in environmental analytical laboratory operations preferred
Understanding of the environmental and/or analytical testing industry as well as clients and suppliers
Familiarity with applicable environmental legislation and regulations is an asset
Excellent written and verbal communications skills
Understanding of basic business principles
Effective supervisory and leadership abilities
Able to stand or sit for a full shift
Manual dexterity to perform intricate or repetitive tasks
Ability to read and interpret data on a computer screen without assistance
Qualifications
Working at ALS:
Our people are our most valuable asset and drive our success at ALS. We are a diverse community of dedicated professionals united by our passion to make a difference in the world. We reward excellence and uphold our values in our work and how we treat each other. At ALS, you'll be supported to expand your skills and develop new ones so you can reach your full potential. We invest in our people with a range of programs and provide opportunities across the company, giving our people scope to grow diverse careers and develop as leaders. We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and the communities where we work.
Our benefits include:
Structured wage increases
Comprehensive benefit package (including medical, dental, and vision coverage, life and disability insurance, retirement plan with company match, employee assistance and wellness programs, access to company perks)
Additional vacation days for years of service
Business support for education or training after 9 months with the company
Learning & development opportunities (unlimited access to e-learnings and more)
About ALS:
ALS is a global leader in scientific testing, providing comprehensive testing solutions to clients in more than 60 countries across a wide range of industries, including environment, food and beverage, mining, personal care, pharmaceutical, healthcare and equipment reliability. Using state-of-the-art technologies and innovative methodologies, our dedicated international teams deliver the highest-quality testing services and personalized solutions supported by local expertise. We help our clients leverage the power of data-driven insights for a safer and healthier world.
Everyone matters:
ALS is proud to be an equal opportunity employer committed to achieving and maintaining a workforce which reflects and affirms the diversity of our society
ALS is a VEVRAA Federal Contractor.
EOE AA Minority, Female, Veteran, Individuals with Disabilities
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ALS also welcomes applications from people with all levels of ability. Accommodation is available on request for candidates taking part in all aspects of the selection process.
Location US-OH-Cincinnati
Job ID 2025-11186
Positions 1
Posted Date 9 hours ago (5/27/2025 3:36 PM)
Category Management /Supervisor
Type Regular Full-Time
OC ALSENV
