Assistant Client Manager - Employee Health & Benefits - R_310276-6153

MMC • Tucson, AZ • 1w ago

This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/7047898 Position Overview

The Assistant Client Manager position assists in supporting the day-to-day service to our clients or carriers at the direction of the Client Executives, Client Managers and/or Benefits Manager.

Principal Duties and Responsibilities

Assist in researching and resolving service issues

Assist in preparing bid specifications for Requests for Proposal (RFPs); obtain necessary census and historical data for bid process; develop knowledge of carriers and products offered; upon request proof proposals for accuracy

Assist with implementation of new lines of coverage and carrier changes and insure smooth launch/transition; complete all new/renewal business paperwork and internal documentation

Assist with preparation of employee communications materials such as brochures, flyers and payroll stuffers

Assist with setup of online benefits support tools

Upon request, proof booklets and contracts for accuracy; report inaccuracies to the carrier(s) for correction; request Schedule As for clients\' IRS Form 5500 filings and facilitate signature ready Form 5500s

Assist in organizing and/or conducting Open Enrollment meetings upon request

Assist with training new hires in L&T processes

Responsible for electronic file set-up and maintenance, along with ongoing filing and documentation of client meetings/issues/decisions

Plan, prioritize and complete day-to-day workload taking into account new business, renewal business and day-to-day service responsibilities for the accounts assigned in a timely manner ensuring internal/external deadlines are met

Attend onsite and offsite client meetings as necessary

Conduct all business in accordance with established policies and procedures

Other duties as assigned

Knowledge, Skills and Abilities

Required:

1+ years in employee benefits/human resources administration

Licensed in Arizona Health, Life and Disability (or ability to be licensed within 3 months of employment)

Ability to develop and work with mathematical formulas

Ability to effectively communicate, both written and verbally, with internal and external parties

Excellent time management, organizational and multi-tasking skills with high attention to detail

Ability to build and maintain effective relationships with clients, carriers and peers

Ability to work independently and in cross-functional teams

Proficiency in Microsoft Office Products (Outlook, Word, Excel, Power Point)

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