This job was posted by https://www.kansasworks.com : For more
information, please see: https://www.kansasworks.com/jobs/13271122
THE RUNDOWN:
This position is part of the health information team providing support
to patients and healthcare providers throughout the organization. The
Referral Specialist I is responsible for ensuring that referrals to
external providers are completed in a courteous, efficient, accurate,
and timely manner with appropriate documentation to help ensure
continuity of care for patients and referring providers. The Referral
Specialist I also reviews incoming personal health information to
aggregate vital information and enter the information into the
electronic health record in a structured format to support high quality
patient care.
Requirements
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WHAT YOU\'LL BE DOING:
Schedules and confirms patient consultation and referral
appointments with specialists appropriate for the patients needs and
resources. Example: Evaluates the patients financial, accessibility,
and medical needs and collaborates with the patient to determine
where their needs can be best met for specialty care.
Accurately and thoroughly documents referrals within the Electronic
Health Record. Example: Documents all steps involved with the
referral process in the electronic referral. This includes
documenting when an appointment was scheduled, when a patient was
notified or an attempt to notify was made, and every attempt to
collect records.
Tracks referrals to assure documentation is obtained to support
continuation of care. Example: Attaches obtained specialty records
to the referral and sends the information to the referring provider
for review.
Schedules follow-up appointments, and works with consulting
providers and patients to assure that appointments are kept.
Example: Works with the patient to reschedule appointments that are
missed or needs rescheduled.
Communicates personal health information effectively with external
organizations, on behalf of patients and providers, to support
continuation of care. Example: Sends all appropriate patient records
along with the referral to specialty facilities.
Organizes and aggregates all incoming patient health information
pertinent to our standard quality measures to assist in record
completion that will lead to high quality patient care. Example:
Reviews all incoming patient health information for standard
screening results/reports and creates historical orders to attach
the results to. This function provides structured personal health
information within the electronic health record and promotes high
quality patient care.
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