Surgical Services Operations Manager

Agiliti, Inc. • Oakland, NJ • 12h ago

The Operations Manager is responsible for managing the daily operations of Surgical Services and District MES, CES, and 360 Support, which includes managing the customer and technical service personnel to achieve short and mid-term financial and operating objectives. The Operations Manager is responsible for establishing the strategic direction of their team, ensuring that the delivery of equipment and services exceeds customer expectations, and for managing performance to achieve revenue growth and budget expectations.ResponsibilitiesProvides leadership, planning and direction to ensure business objectives and financial goals are achieved.Holds self and team accountable for timely completion of assignments and achieving expected results.Demonstrates leadership to inspire others by modeling a positive commitment to the business, peers, other departments, direct reports, and clients.Understands and uses effective conflict resolution skills, e.g., identifies and resolves customer and staff concerns, discrepancies and disagreements.Approval of weekly time cards, management of time off requests, and on call schedules.Ensure that all QI's/KPI's are in alignment with corporate standards and communicates technician stack rank performance reports to the team.Proactively supports customer on-site service.Liaison between hospitals, physicians, and the company to maximize procedures and block booking.Maintain proper protocol for scheduling and confirming all procedures, services, pick-ups, and deliveries.Develop initiatives to continually drive down lost cases.Assist all sales personal with direct marketing, questionnaires, lead generating, courses, sales appointments and contracts.Demonstrates in-depth knowledge of medical equipment.Manager is required to maintain a professional relationship with key local manufacturer and vendor representatives.Manages equipment inventory and par levels consistent with contract terms, pricing and policies and to stabilize/reduce stock outs.Uses all available resources to ensure teams operate efficiently, and handle geographic routing and prioritization to service customers effectively.Gain knowledge to be proficient in all systems.Ensures all required personnel are current in their DOT certification.Ensure the timely completion of the Operations Compliance Guide Audits.Recruits, trains and develops employees. Provides cross- and lateral training, emphasizing continuous improvement and teamwork, and providing on-going feedback with focused action steps for areas of improvement.Understands billing for account invoices and assists with account receivables collections.Maintain computers, data base and update facility and physician preference in the Scheduling System.Ensure timeliness of district wide performance appraisals.Performs other assigned duties.Knowledge, Skills, Abilities and Other Characteristics Ability to perform in a fast paced environment.Ability to maintain communication with other departments within organization.Complies with patient privacy laws in all matters.Operates with a proactive approach towards safety, health and quality in compliance with all company, governmental and customer policies and regulations.Willingness to strive for constant improvement of department efficiencies as well as utilization of financial systems.Excellent communication skills, both written and verbal.Time management and organizational skills.Educational Credentials and Experience Required3 years management experience.Preferred healthcare, hospital industry, medical equipment, sales and services.Bachelor's degree required.

Similar Jobs

Registered Nurse RN

Erickson Living • Pompton Plains, NJ • 5h ago

Hospital & Medical

Location: Cedar Crest Village by Erickson Senior Living RN - Compensation: $40.00 - $49.00 per hour, including shift differential based on experience. We are looking for the following: Per Diem Registered Nurses as well...

5h ago

Go to Apply

Emergency Medical Technician

Erickson Living • Pompton Plains, NJ • 5h ago

Hospital & Medical

Location: Cedar Crest Village by Erickson Senior Living Join our team as a Security and Emergency Services Officer II (EMR/EMT) at our gated retirement community. In this role, you will be responsible for implementing ou...

5h ago

Go to Apply

Physical Therapist - Per Diem

Erickson Living • Pompton Plains, NJ • 10h ago

Hospital & Medical

Location: Cedar Crest Village by Erickson Senior Living We are hiring a resident-centered Physical Therapist to join our team. All of our residents live within our award-winning campus, creating an environment where you...

10h ago

Go to Apply

Physical Therapist

Pillar Care Continuum • East Hanover, NJ • 10h ago

Hospital & Medical

SUMMARY: Plans, monitors, and executes therapy according to the needs of individual students; implements treatment programs; documents and supports educational activities. LOCATION: East Orange, NJ PROGRAM: Public School...

10h ago

Go to Apply

Surgical Services Operations Manager

Agiliti Health • Oakland, NJ • 12h ago

Hospital & Medical

12h ago

Go to Apply

Medication Nurse LPN

Sunrise Senior Living • Mountain Lakes, NJ • 2d ago

Hospital & Medical

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their fa...

2d ago

Go to Apply

Physical Therapist

Select Medical • Oakland, NJ • 2d ago

Hospital & Medical

Overview Kessler Rehabilitation Center Outpatient Position: Full-Time Physical Therapist Location: 43 Yawpo Avenue Oakland, NJ Salary Range: $82,000-110,000 depending on years of experience Up to a $10,000 sign on bonus...

2d ago

Go to Apply

Medical Device R&D Intern

Pentax Medical • Montvale, NJ • 3d ago

Hospital & Medical

About PENTAX Medical Our?mission is to improve the standard of patient care and quality of healthcare delivery by providing the best endoscopic products and services with a focus on QUALITY, CLINICALLY RELEVANT INNOVATIO...

3d ago

Go to Apply

LPN Nurse

Actalent • Blauvelt, NY • 3d ago

Hospital & Medical

Licensed Practical Nurse Job Description The Licensed Practical Nurse provides routine nursing care, documentation, and record review. The role involves overseeing medical information, verifying follow-up, documenting re...

3d ago

Go to Apply

Weekend Physical Therapist

LHC Group Inc. • Nutley, NJ • 3d ago

Hospital & Medical

SummaryThe Physical Therapist in Home Health is responsible for the assessment and evaluation of patient care needs related to functional status/mobility, endurance/stamina, pain and other medical conditions. Based on th...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.