Key Account Manager

Intuit • Washington, Washington • 1d ago

Overview

Come join one of the fastest-growing business units at Intuit. We are not your typical sales organization. Nothing is more important to us than the success of our customers, which is why we are investing in the growth of this vital piece of our ecosystem. We are problem solvers, strategic thinkers, solution seekers, and consultative experts who use the latest tools and technology to solve our customers' most important problems. The solutions we present to each client are backed by collaborative cross-functional teams. We serve customers by finding more ways to put more money in their pockets, eliminating work and drudgery so they can focus on their lives and what matters to them, and ensuring that every financial decision that they make, they make it with confidence.

That means we won't simply sell products - we consult and listen deeply to understand our customers' business needs. As part of Intuit's Sales organization, every day presents an opportunity to evolve, grow your careers, and unlock your potential. When you win, win as a sales team.

The Mid-Market Managed Account Sales Team consists of highly capable and passionate salespeople focused on delivering wins for the Mid-Market Segment of the QuickBooks Digital Ecosystem. The Strategic Account Manager is responsible for generating new growth and protecting revenue for their list of assigned customers. Their primary responsibilities will be to engage customers to gain the understanding of the businesses needs across all of their locations, demonstrate our core capabilities and ultimately make recommendations for the right solution stack for their business. Leveraging Intuit support partners and resources will be critical to achieving your business objectives along with meeting customer needs. This role plays a critical role in service to one of Intuit's Big Bets...Disrupting the Small Business Mid-Market. (https://youtu.be/bzmPn4A0uxA?si=cVElIKRcaRG2Hwvd?cid=vid\yt\gen\global\SALES-FY24\aw\bb5-mm\link\intuit-talentmktg) These positions will be individual contributor roles that will be remote and travel up to 30%.

What you'll bring

At least 5+ years of quota carrying software or technology sales and corporate account management experience

Minimum of 5+ years of excellent territory building and territory management with account territory across multiple states and industries

Working with SaaS customers who own multiple locations (5+ sites) and have an annual revenue size of $25M+ Experience selling SaaS platform solutions across various industries with negotiated rates/terms

High EQ/IQ - Business and Sales Acumen (Innovate and Iterate)

Exceptional financial acumen and prior sales experience with Accounting, ERP, or other Financial Management Software a plus but not required

Demonstrated capability in managing a large pipeline of prospects through Salesforce, while supporting multiple Partners through the sales process

Proven experience in utilizing key sales methodologies such as Challenger, SPIN, Solution or Sandler

Proven background and understanding of a Client Management lifecycle

Work well within a team of various stakeholders (Sales Engineer, Solution Specialist, Customer Success, Sales Operations)

Quarterly KPI's and sales targets

Bachelor's degree or MBA preferred

How you will lead

Role model Intuit's Values and foster an Inclusive Environment

Prospect and proactively make recommendations to drive improvements for existing customers business

Articulate the Intuit Value Propositions of the Quickbooks Online Ecosystem showcase the understanding of Intuit's strategies and products relative to major competitors

C-Level Executive presentation skills with clear ability to utilize tools to deliver a compelling ROI for the customer

Grow and manage a Sales funnel and maintain a sustainable sales cycle to meet quarterly sales targets

Ability to utilize key stakeholders to help influence the buying process

Navigate complex selling processes while fostering deep understanding of key Partners and their abilities to deliver against the customer's needs in the buying process

Cross-functional facilitator - Leverage all resources to support business relationship growth and execution

Utilize all resources to close deals with greater scale and efficiency

Key metrics of success to include Quota Attainment, Close Rates, Pipeline Velocity, and Retention improvements

EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.

Intuit

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