Sr. Analyst, Account Management

Mastercard • Harrison, NY • 14h ago

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Our North America Affiliate Account Management Team is looking for dynamic, strategic, and consultative professionals to join our team. We are building a diverse workforce of world-class relationship managers, problem-solvers, and technologists who thrive in a fast-paced environment.

Our team focuses on differentiating through customer intimacy, product strength, and partnership orientation. We aim to deliver value to our strategic partners by offering customized payment solutions and comprehensive consulting support. This includes growing existing business and driving new growth opportunities by selling value added services.

Overview:

The Affiliate Account Management team focuses on the delivery of turnkey payment solutions and consulting support, while leveraging Mastercard's strong brand, technology, operations and risk platforms to deliver bottom line results to Mastercard's issuing customers. This includes optimizing existing volume and growing net new volume through selling Value Added Services to Mastercard issuing customers.

Have you ever proactively identified and solved complex problems that impact management, relationship and direction of the business?

Have you ever prepared proposals, RFP's, and negotiate contractual relationships with various internal and external stakeholders?

Are you motivated to be a part of driving a world beyond cash?

Role:

Identify opportunities for portfolio growth and optimization by using data tools and knowledge of customer, deliver the opportunities to the customer and devise plans for implementation, and, with the customer, execute on the plans.

Negotiate, execute and manage the customer contract agreement process, ensuring global linkage of resources and information sharing.

Provide consultative industry and Mastercard insights and expertise via business reviews conducted 1:1 or via 1:many webinar depending on customer size.

Manage pipeline of Value Added Services sales to customers, deliver presentations with solutions targeted at customer pain points, and manage through enrollment and execution process. Track pipeline via use of tools such as salesforce.com to ensure visibility throughout the organization.

About You:

You are intellectually curious and proactively identify and solve complex problems that impact the management and direction of the business.

You have experience preparing proposals, RFPs, and negotiating contracts with internal and external stakeholders.

You are motivated to be part of driving a world beyond cash, embracing cutting-edge technology to provide innovative solutions to our clients.

If you're ready to take the next step in your career and join a team dedicated to excellence and customer success, we encourage you to apply today.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the @type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard's security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges

Purchase, New York: $101,000 - $162,000 USD

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