Account Manager II - 4641910008-6062

Uber Freight • Chicago, IL • 4d ago

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12745265 Schedule: FT

Job Type: Hybrid

Salary Type: Salary

Req #:1291

About the Role

The Account Manager representative will be a hybrid role responsible for carrier sales, carrier operations, and account operations for a highly visible retail customer. This role will work extremely close with Sales to expand the \"Last Mile\" services of the customer as well as support growth in yard services, or other opportunities through excellent service and customized logistics offerings. Key responsibilities include carrier sourcing, carrier management, load execution, tracking and service reporting, customer site engagement, route optimization, and continuous improvement initiatives. Successful candidates will have strong relationship management skills, history driving process improvements, be comfortable working cross functionally, and excellent communication skills.

What the Candidate Will Do

Manage day-to-day aspects of carrier assignment, tracking, execution

and troubleshooting on customer\'s Last Mile shipments. Develop carrier \"routing guide\" to support contingency planning and volume swings.

Act as primary point of contact for all carrier communications and

carrier related issues

Coordinate, onboard, and coach carriers on use of Customer\'s mobile

app

Negotiate rate agreements

Manage service troubleshooting and reporting

Support and training of After-Hours team

Assist in gathering customer requirements

Schedule strategy calls with stakeholders

Gather carrier interest, service records, and rates

Engage Sales/Account Management/Pricing on project timeline and

submissions

Communicate effective, prompt, detailed and courteous communications

Execute service reason coding and analytics

Identify and Analyze routing and consolidation savings opportunities

Basic Qualifications

High school diploma or GED equivalent

Minimum 1 year Transportation/Logistics experience

Minimum 1 year Carrier Sales experience

Preferred Qualifications

Bachelor\'s degree

Account Management / Customer Service Experience

Negotiation, Business Analysis and Customer Relationship Management

Experience

Benefits & Compensation for U.S. Employees

Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more. US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other @types of compensation depending upon the role.

Illinois: The salary range for this role is \$47,150 to \$57,500 a year.

About Uber Freight

Uber Freight is a market-leading enterprise technology company powering intelligent logistics. With a suite of end-to-end logistics applications, managed services and an expansive carrier network, Uber Freight advances supply chains and moves the world\'s goods. Today, the company manages nearly \$20B of freight and one of the largest networks of carriers. It is backed by best-in-class investors and provides services for 1 in 3 Fortune 500 companies, including Del Monte Foods, Nestle, Anheuser-Busch InBev, and more. For more, visit www.uberfreight.com.

Candidate Privacy Notice

Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice.

EEOC

Uber Freight is proudto be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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