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Hotel Breakfast Associate

Atrium Hospitality • Middleton, WI • 1w ago

Hotel:

Madison Marriott

1313 John Q Hammons Dr

Middleton, WI 53562

Hotel Breakfast Associate

Part time

Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence

What's in it for you?

The Atrium SPIRIT is a belief in the power of Service , Perseverance , Inclusion , Respect , Innovation , and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

Career Growth & Learning - 40% of our management hires are internal promotions!

Invest in Your Future - 401(k) plan with company match.

Comprehensive Health Coverag e - Medical, dental, and vision insurance options.

Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations

Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.

Purpose & Impact - Make a difference through Atrium's community service and volunteer programs.

Primary Purpose:

The primary purpose of the Breakfast Associate is to provide guests with an excellent restaurant experience.

Work Performed:

The Breakfast Associate will be tasked with the following duties, responsibilities, and assignments:

Ensure prompt and courteous service toguests;?

Greet guests, escort them to tables, and answer breakfast buffet related questions;

Answer telephone calls and process phoneorders;

Monitor tables in assigned section ensuring allguestsareserved;

Address guestcomplaints;??

Collect and process guestpayments;??

Clear dirty table settings and prepare?table?forresetting;??

Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen andcondiments;

Inspect dining room serving stations for neatness andcleanliness;?

Assist?service?staff as necessary to service guests in a timelymanner;

Totals receipts at end of shift to verify sales and clear cashregister;??

Ensures tips are reported properly for taxprocessing;

Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management; and

Any and allother work as required to complete the primary purpose of the position.

Qualifications:

Preferred Prior Experience:

Six (6) months of previous customer service, restaurant and/or cashier experience

Preferred Education:

High school diploma or equivalent

Required Licenses/ Certification:

Food Safety Training?certified?or become certified within first 60 days of employment. ?

Alcohol Awareness certified?or become certified within first 60 days of employment ?

Preferred Technology:

Previous experience with Micros operating system

Physical:

Able to lift a minimum of 50lbs

Able to bend and squat repeatedly

Able to walk and stand for duration of scheduled shift

Other:

Flexible to?work day, early morning, evening, weekend and holiday shifts

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations._

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy

Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business:

Service

We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome.

Perseverance

We will be better today than we were yesterday.

Inclusion

We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization.

Respect

We treat others the way we would like to be treated.

Innovation

We strive to develop, share and implement new thoughts, ideas and methods that improve our company, our operations and the guest and associate experience.

Teamwork

Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible.

In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization.

Come grow with us!

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