Veterans Preference: The Jobs for Veterans Act mandates priority of service to veterans seeking employment and training opportunities. To ensure compliance with this law, this job posting will be available only to veterans for the first 24 hours. After this period, the job will be released to all job seekers.
: Under supervision this position is responsible for performing complex and sometimes confidential administrative support functions.
: - Provides general to highly skilled administrative support in the delivery of City and department programming and services.
Responds to varied and often complex requests or complaints from internal and external customers.
Handles confidential records including personnel files, training, incident reports and time and attendance records.
Applies personnel policies and guidelines in processing timesheets, leave requests and various forms.
Establishes, organizes, and maintains filing systems, and maintains according to our retention policy.
Attends various meetings, takes and transcribes minutes.
Trains and performs quality control measures on others work.
Creates, updates and maintains basic to complex spreadsheets, reports and databases.
Prepares and finalizes travel arrangements and documents.
Monitors and replenishes supplies and inventories, including updates to our budget tracking and inventory system.
Develops, updates, edits and proofreads a variety of documents including letters, memos, notices, flyers, forms, brochures and other materials.
Initiates, processes, tracks and reconciles financial transactions and entries.
Participates in procurement activities for supplies, services, equipment, and other items.
Reports discrepancies as needed. Picks up and delivers correspondence and small packages.
Assists in the attainment of department goals and objectives related to Master, Strategic and Comprehensive Plans.
Demonstrates continuous effort to improve operations, streamline work processes, and work cooperatively and jointly with City Administration, department directors, consultants, vendors, staff, and the public to provide quality services.
Participates in various projects including obtaining price quotations, prepares purchase requisitions and does follow-ups on items purchased for the department.
Keeps immediate supervisor fully and accurately informed on issues. Identifies areas of concern for management for review and potential action.
Assists and participates in the execution of short and long-range plans.
Gathers and prepares data and information for studies, reports, correspondence and recommendations.
Coordinates activities with other departments and agencies as needed.
Reviews and provides reports and prepares and maintains required departmental records.
Participates in software update and conversion projects.
Responds to and resolves various complaints, issues, inquiries, and problems as authorized, and in accordance with established policies and procedures.
Ensures effective and efficient use of budgeted funds, personnel, materials, facilities, and time.
Monitors, schedules, and dispatches Support Specialists for open Help Desk Tickets and Projects, including creating Help Desk tickets when necessary.
Answers incoming telephone calls, takes messages, and directs incoming calls appropriately.
Assists with clerical work in other departments as time allows, upon request.
Perform other duties as assigned by the Information Technology Director.
: Minimum Qualifications:
An Associate degree in business office technology plus two (2) years of clerical or office support experience, or an equivalent combination of education and experience that would likely produce the required knowledge, skills, and abilities. General IT knowledge is preferred.
Licenses and Certificates:
Valid drivers license equivalent to a New Mexico Class D.
