Back to Jobs search

Medical Receptionist - Gastroenterology

Trinity Health • Springfield, MA • 2d ago

Employment Type:

Full time

Shift:

Day Shift

Description:

The Business Services Representative - Gastroenterology plays a key front-office role in a high-volume specialty practice, ensuring a seamless and professional experience for every patient. Responsibilities include scheduling appointments, verifying insurance, collecting copays, coordinating referrals and authorizations, and managing patient check-in/check-out. Also supports the clinical team with chart preparation, phone communication, and accurate documentation. Ideal for someone who is organized, personable, and thrives in a fast-paced environment focused on digestive health and patient-centered care.

What you will do:

Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.

Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.

Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner.

Schedules patient appointments based on department protocols in order to maximize provider productivity.

Minimum Qualifications:

High school diploma or equivalent

Experience within a medical office or billing department preferred. Knowledge of patient billing and medical terminology preferred

Excellent keyboard skills. Requires proficiency in a Windows based computer environment and Microsoft Office products. Accuracy and dependability required.

Position Highlights and Benefits:

Day Shift. Hours may vary

Great benefits effective day 1!

Patient-centric environment

Career growth and advancement potential

Diverse and inclusive culture

We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran

Similar Jobs

Memory Care Nurse

JGS Lifecare • Longmeadow, MA • 1d ago

Hospital & Medical

Memory Care Nurse RN or LPN | Full Time JGS Lifecare has been taking care of the elders of our community for more than a century, fulfilling a promise made in 1912 to provide compassionate care to improve their physical,...

1d ago

Go to Apply

Physical Therapist

ATI Physical Therapy • Springfield, MA • 1d ago

Hospital & Medical

Overview Are you a Physical Therapist looking to thrive in a supportive, balanced environment? Join ATI, a leader in Physical Therapy, where you'll be part of a team redefining MSK care. With a mission to deliver excepti...

1d ago

Go to Apply

Physical Therapist

ATI Physical Therapy • Belchertown, MA • 1d ago

Hospital & Medical

1d ago

Go to Apply

Physical Therapist Assistant

ATI Physical Therapy • Springfield, MA • 1d ago

Hospital & Medical

Overview Are you a Physical Therapist Assistant looking to thrive in a supportive, balanced environment? Join ATI, a leader in Physical Therapy, where you'll be part of a team redefining MSK care. With a mission to deliv...

1d ago

Go to Apply

Physical Therapist Assistant

ATI Physical Therapy • Belchertown, MA • 1d ago

Hospital & Medical

1d ago

Go to Apply

Nursing Supervisor

Baystate Health • Westfield, MA • 4d ago

Hospital & Medical

Summary: The Nursing Supervisor is responsible for promoting and maintaining quality patient care through effective management of the activities of the total patient care service during his/her assigned shift. In the abs...

4d ago

Go to Apply

Apprentice Nurse Program

Baystate Health • Springfield, MA • 4d ago

Hospital & Medical

Summary This transition position is offered to unlicensed graduates of an RN academic nursing program accredited through the NLNAC or CCNE.? Apprentice Nurse Program (ANP) will function in a supportive role to a register...

4d ago

Go to Apply

Medical Assistant

Baystate Health • Longmeadow, MA • 4d ago

Hospital & Medical

NOW HIRING NON-REGISTERED or NON-CERTIFIED MEDICAL ASSISTANTS!!! Sign On Bonus Eligible for Certified/Registered Medical Assistants!! Baystate Health, a nationally recognized leader in healthcare quality and safety, and...

4d ago

Go to Apply

B016 Phlebotomist II

Baystate Health • Springfield, MA • 4d ago

Hospital & Medical

Summary: Performs venipuncture and capillary punctures in an Inpatient setting. Proficient in phlebotomy, specimen requirements and handling, as well as skills in computer functions necessary for patient identification a...

4d ago

Go to Apply

Medical Assisting Instructor

Lincoln Technical Institute • East Windsor, CT • 5d ago

Hospital & Medical

Lincoln Tech is looking for experienced Medical Assistants to become Instructors and help train the next generation of healthcare professionals. No teaching experience is required! We provide comprehensive training and s...

5d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.