Customer Service Associate

Walgreens • Birmingham, MI • 18h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1609219BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 34300 WOODWARD AVE,BIRMINGHAM,MI,48009

Full District Office Address: 34300 WOODWARD AVE,BIRMINGHAM,MI,48009-00919-15391-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 15391-BIRMINGHAM MI

Similar Jobs

Customer Service Position

Moulden Agency • Southfield, MI • 18h ago

Management & Administrative

Confer with customers by telephone or in person to provide information aout products or services, take or enter orders, cancel accounts, or obtain details of complaints. Check to ensure that appropriate changes were made...

18h ago

Go to Apply

Enterprise Data & Systems Manager

BorgWarner Inc. • Auburn Hills, MI • 18h ago

Management & Administrative

DUTIES: BorgWarner Inc. seeks an Enterprise Data Systems Manager based out of our office at 3800 Automation Avenue, Auburn Hills, MI 48326. Note, this is a hybrid position whereby the employee will work from the aforemen...

18h ago

Go to Apply

Associate Account Manager

Republic Services • Livonia, MI • 19h ago

Management & Administrative

POSITION SUMMARY: The Associate Account Manager is responsible for proactively maintaining and retaining relationships with existing customers for permanent commercial and industrial waste services in an assigned territo...

19h ago

Go to Apply

Operations Manager

CVS Health • Troy, MI • 1d ago

Management & Administrative

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions compan...

1d ago

Go to Apply

Key Account Manager

MoldTecs US LLC • Bloomfield Hills, MI • 1d ago

Management & Administrative

+-----------------------------------------------------------------------+ The Key account manager is responsible for all commercial aspects of the product portfolio. His/her tasks include, at project level, customer rela...

1d ago

Go to Apply

Account Manager Commercial Lines

HUB International • Troy, MI • 1d ago

Management & Administrative

Commercial Account Manager Who We Are At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help bu...

1d ago

Go to Apply

Account Manager - Great Lakes

ZF • Auburn Hills, MI • 1d ago

Management & Administrative

Account Manager - Great Lakes Country/Region: US Location: Auburn Hills, MI, US, 48326 Req ID 79037 | Auburn Hills, United States ZF CV Systems North America LLC Job Description About the Team: The Aftermarket Account Ma...

1d ago

Go to Apply

Field Operations Manager

Actalent • Livonia, MI • 2d ago

Management & Administrative

Job Title: Field Operations ManagerJob Description We are seeking a Field Operations Manager to join a reputable cement contracting company. The successful candidate will work closely with project teams, providing operat...

2d ago

Go to Apply

Supply Chain Management Central Data Clerk

Moseley Technical Services, Inc. • Sterling Heights, MI • 2d ago

Management & Administrative

Check out this new opportunity! Supply Chain Management Central Data Clerk Sterling Heights, MI Contract Position $19.03-$24.03/ Hourly Rate Join a team dedicated to designing and producing armored combat and support veh...

2d ago

Go to Apply

Account Manager

Robert Half • Southfield, MI • 2d ago

Management & Administrative

Description Proactively prospecting and pursuing new business opportunities to expand our client base through high-volume outbound activity, including cold calling, email campaigns, and LinkedIn outreach. Developing tail...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.