Patient Service Specialist

Select Medical • Gilbert, AZ • 1d ago

Overview

Patient Service Speicalist

Gilbert, Arizona

Position requires great customer service at the front desk as well as ability to verify insurances, handle prospective and current patient phone calls, collect copays, and communicate in a team environment.

Location:885 E Warner Rd. GIlbert AZ 85296

Position Type: Part Time

Schedule: Monday-Friday (7am-4pm)

Compensation:$19.00 - $21.00/hour - based on experience

When patients enter our outpatient physical therapy center,we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out

Schedule patient appointments in person and via phone

Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team

Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

High School Diploma or GED required

Preferred Qualifications:

1 Year of Front Desk Experience

Insurance Verification Experience

Physical Requirements:

Ability to walk, stand, bend, and reach consistently throughout a work day/shift

Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift

Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics

Ability to carry office supplies up to 10lbs

Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction

Ability to speak and hear sufficiently to understand and give directions

Additional Data

Equal Opportunity Employer/including Disabled/Veterans

Apply for this job (https://jobs-selectmedicalcorp.icims.com/jobs/329501/patient-service-specialist/job?mode=apply&apply=yes&in_iframe=1&hashed=1374627814)

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Job ID 329501

Location US-AZ-Gilbert

Experience (Years) 0

Category Administrative - Administrative Services

Street Address 885 East Warner Road, Suite 102

Company Banner Physical Therapy

Position Type Part Time

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