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Restaurant Supervisor

Wavetronix • Springville, UT • 17h ago

Springville, Utah, United States Full Time

Position Overview

Create energizing and memorable customer experiences through curiosity, educational, and innovative dining choices.

This role will accomplish the following:

First 6 Months

Enthusiastically participate in personal development and onboarding training

Become familiar and aligned with the vision of Hobble Creek Downtown, culinary programs, and strategies

Help create and drive the FOH training for service, menus, and experiences

Assist in developing Hobbled Horse Beverage and Bar Coaching programs

Assist Downtown leadership in developing front-of-house logistics

Assist in executing a schedule and framework of "soft launching" of the Hobbled Horse, Cy's, and Centerline Café in preparation for opening.

Assist in the hiring and training of FOH staff

Manage and supervise the day to day operations of the Hobbled Horse, Cy's and Centerline

Collaborate actively in a team-oriented environment to accomplish shared goals and support cross-functional initiatives.

Communicate proactively and professionally with team members and managers to ensure alignment, share updates, and resolve issues.

Participate in ongoing training and development opportunities to enhance personal growth, improve job-related skills, and contribute to team success.

Perform other duties, tasks, and responsibilities, including as listed in GlassFrog, and support other teams as assigned, which may fall outside the essential duties and responsibilities.

6 Months and Beyond

Ensure that the Mainstreet Market, Hobbled Horse, Centerline Café, and Soda Fountain accomplish the people purposes and visions intended

Be a champion of our culture and building the future vision.

Run all front-of-house operations including

o Role-specific training

o Point of Sale (POS) Logistics

o KPI Reporting and Tracking

o Merchandising

Continue to measure, innovate, and improve excellent levels of internal and external customer service

Monitor staff performance, ensuring that the operations are running well and guests are happy

Work with Production Lead to comply with all health and safety regulations for the front and back of house

Become one of our resident experts on front-of-house equipment, including understanding maintenance schedules

Working Conditions

Extensive physical activity. Requires strenuous physical work; heavy lifting, pushing or pulling required of objects over 50 pounds.

This role could require travel from time to time.

The work environment involves some exposure to hazards or physical risks, which require following basic safety precautions.

Work may involve moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises.

Our best employees work with all kinds of people. They are great leaders, forever students, and excited to help others learn. We are looking for someone with the following characteristics:

People First: more focused on getting things done and solving hard problems than on the drama that may be swirling, naturally drawn to mentoring and teaching others, pro-actively collaborates with a small team, adds energy to team efforts

Growth Mindset: constantly learning both formally and informally, personal expectation of constant improvement

Innovation Driven: can envision an expedited improvement of the Wavetronix community and are tenacious at achieving that result, tend toward optimism despite negativity and strive to develop prominent levels of influence among employees

Work Ethic: results driven, ambitious standards for personal and team results, finds work personally rewarding

Basic Software Skills: Microsoft PowerPoint, Word, Excel, Outlook or be willing to learn

Technological Adaptability: able to learn and utilize a variety of learning technology tools

Communication Skills: able to speak and write clearly, actively listen, show openness and respect towards others

Social Skills: enjoys being with people, exhibits humility and empathy, works at emotional management, actively seeks to build trust

About Wavetronix:

Wavetronix' purpose is to enable rewarding careers and foster personal development. Today, we meet that purpose by creating innovative technologies that make the world's roads safer and more efficient. Our core values include putting people first and embracing a growth mindset. We lead with insight and innovation; seek out, embrace, and solve difficult challenges; and strive to change the way our customers approach their problems. As a result, we have enjoyed strong growth over the last 24 years. We continue to invest in long-term growth, creating even more opportunities.

If you share our values and have the education and experience to help us create the most talented work force in the traffic industry, we encourage you to apply.

Wavetronix is an affirmative action equal opportunity employer.

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