Cooperstown - Restaurant Supervisor

Cooperstown All Star Village • Oneonta, NY • 19h ago

Salary Range: 18.00 to 20.00 USD Hourly

Summary:

As a member of The Cooperstown All Star Village team you will be working under the direction of the Food & Beverage Director. Your duties will range from managing a team of restaurant employees including servers, bartenders, hosts, and food preparation staff and providing world class customer service to our teams and families that enter our complex.

Responsibilities:

As a member of our food and beverage team, you will work under the direction of the Food & Beverage Director, and be accountable to the following responsibilities:

Ensuring all staff are knowledgeable about menu offerings and individual ingredients

Ensuring all staff follow strict personal safety, food safety and food storage guidelines

Scheduling restaurant staff and delegating tasks

Supervising and maintaining restaurant cleanliness to meet regulatory sanitation and hygiene standards

Managing inventory

Interacting with restaurant guests to gauge satisfaction and improve customer service

Responding to customer feedback and resolving conflicts effectively

Operating the point-of-sale system, processing payments, and issuing refunds

Arranging group events and ensuring the restaurant and staff meet service and food expectations

Routinely clean, disinfect, and polish displays in the workspace.

Performs other related duties as assigned

Qualifications:

We require:

Minimum must have High School Diploma/be currently attending a local high school/GED.

1-3 years food and beverage work experience required.

Ability to work during the day or evening as determined by supervisor.

Required?to work flexible schedule based on the needs of the business.

Ability to handle multiple tasks at one time.

Good communication skills (verbal and written). ?Positive and effective leadership and customer service skills.

Ability to work in a team environment.

Strong work ethic and positive team attitude.

Special Physical Requirements of the Job/Working Conditions:

Routinely required to work extended hours of time including weekdays/nights, and weekends.

Must be able to move quickly to assist customers, reach for high placed boxes and items, handle or feel objects or controls, balance, stoop, kneel, crouch or crawl, and climb stairs.

Routinely lift or move up to 50 pounds.

Stand for long periods of time.

Routinely exposed to extreme hot/cold weather conditions, dust and particles, and loud noises.

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