Customer Service Representative

Waste Connections • Anchorage, AK • 1d ago

Alaska Waste, a Waste Connections company, is looking for a Customer Service Representative for our Anchorage, AK location!

The schedule will be Monday-Friday from 8am to 5pm. Pay starts at $21.00 per hour. Almost no overtime is expected.

Waste Connections has many stable opportunities for qualified and motivated individuals who want to be part of a dynamic organization. We provide competitive benefits and lots of room for individual growth as the company expands. Because we operate with a highly decentralized structure, we look for individuals who are energetic and have individual initiative and creativity. Join us and be a part of a winning team!

DUTIES AND RESPONSIBILITIES:

Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.

Interviews customers and records interview information into computer for customer service, talks with customers by phone and in person, to receive orders for installation, turn on, discontinuance, or change in service.

Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders.

Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient.

Delivers services to customers in a manner that promotes goodwill. Interacts with customers and Waste Connections employees to determine service requirements and resolve problems or complaints.

Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services.

Cover for the reception desk when necessary.

WORKING CONDITIONS AND PHYSICAL EFFORT:

Work environment is an office setting. Areas are clean, ventilated, and well lighted. Our Customer Service Reps normally have their own workstation or cubicle space and are equipped with a telephone, headset, and computer.

CSR call areas can be noisy and work may be repetitious and stressful, with little time in between calls, while still providing excellent service. Some calls are evaluated to ensure high standards.

Also, long periods spent sitting, typing, or looking at a computer screen are common.

MINIMUM JOB REQUIREMENTS:

Ability to read, write, comprehend and communicate in English. High school diploma or equivalent preferred.

2 years of Customer Service experience.

Experience with MS Word, Excel, and Email preferred. Typing and 10-key skills are required.

Excellent organization and communication skills.

Ability to analyze and solve problems. Gather data, compile information, and prepare reports.

Willingness and ability to work remotely during Covid-19 temporary remote working protocols.

Access to high speed internet in remote workspace during Covid-19 temporary remote working protocols.

To be considered for any of our current openings you must complete an application at www.wasteconnections.com. Application information and additional instructions can be found once you select your position of interest.

We offer excellent benefits including medical, dental, vision, flexible spending account, long term & short-term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future".

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

Similar Jobs

Sr Staff Technical Product Manager - Digital Logistics & Sustainment

GE Aerospace • Anchorage, AK • 2d ago

Management & Administrative

Job Description Summary As a member of the GE Aerospace Defense and Systems Digital Technology team, the Senior Staff Technical Product Manager is responsible for defining the vision, roadmap, and strategy for capabiliti...

2d ago

Go to Apply

Operations Manager

Raising Cane's • Anchorage, AK • 3d ago

Management & Administrative

Pay Range: $20 per hour - $23 per hour *Within the range, individual pay is determined using various factors, including work location and experience. Raising Cane's makes no guarantee that any associate will earn any bon...

3d ago

Go to Apply

Intern - Customer Marketing

Renaissance • Anchorage, AK • 6d ago

Management & Administrative

When you join Renaissance®, you join a global leader in pre-K-12 education technology. Renaissance's solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what...

6d ago

Go to Apply

Part Time Security Officer

Securitas Security Services USA, Inc. • Anchorage, AK • 1w ago

Management & Administrative

Part Time Security Officer - Paid Weekly! Entry-Level, No Experience Required! Weekly Pay and Benefits! Location:? Anchorage, AK Pay Rate: $18.00/hour Apply Today for Immediate Consideration! At Securitas, on-site Securi...

1w ago

Go to Apply

Manager, Software Engineering (Remote)

Cengage Group • Anchorage, AK • 1w ago

Management & Administrative

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving...

1w ago

Go to Apply

Product Manager, Assessment (Remote)

Cengage Group • Anchorage, AK • 1w ago

Management & Administrative

1w ago

Go to Apply

Product Manager Authoring (Remote)

Cengage Group • Anchorage, AK • 1w ago

Management & Administrative

1w ago

Go to Apply

Employee Benefits Enterprise Account Manager

HUB International • Anchorage, AK • 1w ago

Management & Administrative

** 100% Remote Must reside in the Alaska, Pacific, or Mountain Time Zones* About HUB** In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world's large...

1w ago

Go to Apply

Seasonal Cruise Security Officer

Securitas Security Services USA, Inc. • Anchorage, AK • 1w ago

Management & Administrative

Seasonal Cruise Terminal Security - Paid Weekly! Entry-Level, No Experience Required! Weekly Pay and Benefits! Location:? Anchorage, AK Pay Rate: $22.00/hour Apply Today for Immediate Consideration! At Securitas, on-site...

1w ago

Go to Apply

Security Officer

Securitas Security Services USA, Inc. • Anchorage, AK • 1w ago

Management & Administrative

Entry Level Security Officer - Paid Weekly! Location:? Anchorage, AK Pay Rate: $18.00/hour Apply Today for Immediate Consideration! At Securitas, on-site Security Officers are the foundation of our organization. Our Offi...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.