Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
Sr. Strategic Account Executive, Integrated Pharmacy Payer Services: This role is responsible for managing the Optum Integrated Pharmacy (Specialty, Home Delivery, Infusion, Frontier and Genoa) business relationships with OptumRx clients. Role provides account management and strategic oversight of driving forward important initiatives including but not limited to, pharmacy increase of Rx capture rates and contractual negotiations.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
Designated client-facing resource for client & internal contacts for pharmacy services/benefits/capabilities matters
Cross-functional coordination to implement client requirements, complete projects, and address ongoing service needs
Strategic account planning including establishing plans for growth and partnering with ORx account leaders to drive value for the Optum Pharmacies
Client-facing specialty consultant for monthly, quarterly, annual, and ad hoc meetings
Facilitate meetings between internal partners to ensure alignment and progress of NPS initiatives
Facilitate and participate in presentation of overall pharmacy performance and member experience
Assists with complex and escalated issue resolution
Tracks plan performance through reporting (e.g. utilization, trend)
Manages Client Service Remediation Plans, ensuring that actions are developed/completed, with reporting to client and internal teams
Provides ad-hoc reporting upon request from SAE
Prepares/presents overview of the current specialty program and future enhancements
Assist with member communications pertaining to program changes
Works with product development on new initiatives
Presents opportunities to internal teams and clients/consultants
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
5+ years of experience working in the health care industry
5+ years of experience in a client management role
Demonstrated experience in preparing and delivering senior-level presentations and reports for clinical, case management, and operational audiences
Online reporting database experience and analytical skills to review data and develop programs; including the ability to evaluate an opportunity and develop solutions that maximize value for the enterprise and client
Working knowledge of OptumRx PBM and Optum Pharmacies
Proven solid product and project management skills; including risk and contingency management, and the ability to manage competing demands and set priorities to achieve deliverables
Proven ability to build relationships across functions and lead toward common goals
Demonstrated ability to lead opportunities past engagement/sales, but to completion and implementation
Proven extensive leadership, management, communication, and negotiation skills
Proven efficient in Microsoft PowerPoint, Word and Excel
Proven solid organizational skills with attention to detail
Proven dependable, works well independently
Willing or ability to travel 20% - 25%
Preferred Qualifications:
Pharmacy experience, especially working with pharmacy benefits
Experience working in and leading teams/initiatives in a matrix organization
Deep understanding of the healthcare ecosystem including clinical care, pharmacy services, payers, providers, and regulatory agencies
Demonstrated ability to identify the tasks needed to move the business forward
Demonstrated ability to problem solve / formulate solutions from experience or research
Proven highly effective communicator, both written and verbal; public speaking and presentation skills preferred
Proven solid analytical skills; hands-on experience; ability to quickly aggregate and analyze information and draw conclusions
Proven extensive leadership, management, communication, and negotiation skills
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
The salary range for this role is $89,800 to $176,700 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
