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Clinical Services Manager - Onsite Virtual Nursing

Trinity Health • Grand Rapids, MI • 2d ago

Employment Type:

Full time

Shift:

Day Shift

Description:

Clinical Services Manager

Position: Clinical Services Manager - Onsite Virtual Nursing

Position Summary: Reporting to a Director responsible for a group of Clinical Services for the hospital site and with/through subordinate personnel, assumes management responsibility for a single major (or multiple smaller) function(s), service(s) or process(es) that provides support to clinical operations. Provides 24-hour accountability for patient care delivery, planning, and evaluation of services for one or more clinical areas and staff performance. Requires a high level of independent judgment and substantial latitude for independent action. Direct reports may include Clinical Leaders, Coordinators and/or high-level professional/administrative exempt and Nursing supervisory personnel.

What the Clinical Services Manager will need:

Graduation from an accredited school of nursing, with a Bachelor's degree in Nursing (BSN).

Master's degree in nursing (MSN) strongly preferred.

Current Registered Nurse license in the State of Michigan;

Minimum of three years clinical experience in an acute care setting with progressively more responsible leadership experience.

Preferred: Two years prior supervisory or manager experience and five years of clinical experience in similar areas

What the Clinical Services Manager will do:

Initiates, facilitates, and supports communication among a variety of health care providers and with various external agencies.

Specifically, the position identifies the need for policy development and/or revision, defines policies in collaboration with higher-level management input, goals and objectives.

Identifies the need for and drafts or defines procedures/protocols in collaboration with higher management input, goals and objectives; modifies procedures/protocols, as necessary.

Monitors the quality and quantity of workflow to ensure work is completed.

Initiates or recommends personnel actions such as hires, fires and disciplines.

Completes performance appraisals.

Develops daily, monthly and/or yearly goals and measures and assists in developing and monitoring budget for single or multiple, closely-related fields, areas or processes and, as requested, assists in assessment of goal attainment

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran

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