Back to Jobs search

Market Service Manager - UniFirst

UniFirst Corporation • Hammond, IN • 3d ago

Location:

Hammond, Indiana

Job ID

2502341

Market Service Manager

UniFirst seeking a Market Service Manager to join our team! The Market Service Manager will oversee all operation aspects of the service department to ensure our ability to keep Customers for Life. They will recruit and lead a team of Route Service Managers, Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location.

What's in it for you?

Training:

Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement.

Career Mobility:

Some companies say they like to promote from within, we just do...constantly! Many of our Senior Executives worked Market Service Managers as they progressed within their careers at UniFirst.

Culture:

Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends?

Diversity:

At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful.

What you'll be doing:

Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors

Build strong relationships with your customers and elevate your team's level of achievement in customer satisfaction

Collaborate closely with location management team to provide the best customer service and product programs

Negotiate customer contract renewals

Qualifications

What we're looking for:

An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location

A results-driven, relationship manager who isn't afraid to roll up their sleeves and help out the team and most importantly, the customer

Someone who will enjoy working with your own team of Route Service Representatives and Route Service Managers that need your help and support as they develop in their own roles.

Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards.

High School Diploma or GED - bachelor's degree preferred.

Prior customer service experience

Ability problem solve and handle a variety customer service situations

Ability to negotiate, train, coach and lead a team

Strong computer proficiency (MS Office)

Excellent verbal & written communication skills

21 years of age

Valid non-commercial driver's license in the state of residence

Must meet pre-employment DOT physical requirements

Physically capable of lifting up to 50 pounds

Benefits & Perks

401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses

About UniFirst

The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization.

UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's "Best Companies to Sell For" list and recognized on Forbes magazine's "Platinum 400 - Best Big Companies" list. As an 80-year old company focused on annual growth, there's never been a better time to join our team.

There's a lot to love about UniFirst, where you come first.

UniFirst is an equal employment employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to TalentAcquisition@unifirst.com or call to let us know the nature of your request.

UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.

UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.

If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to TalentAcquisition@unifirst.com or

call 800-347-7888 to let us know the nature of your request.

Similar Jobs

Customer Service Associate

Walgreens • Evergreen Park, IL • 8h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

8h ago

Go to Apply

Customer Service Associate

Walgreens • Calumet City, IL • 8h ago

Management & Administrative

8h ago

Go to Apply

Manager Trainee

Menards, Inc. • Evergreen Park, IL • 1d ago

Management & Administrative

Manager Trainee Job#:393656 Location:EVERGREEN PARK, IL Department:Store Opportunities Category:Manager Trainees Salary:Entry Level Apply To This Job Return To List Job Description Make BIG Money at Menards! Extra $3 per...

1d ago

Go to Apply

Operations Manager

Amazon • Crown Point, IN • 2d ago

Management & Administrative

Description Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operati...

2d ago

Go to Apply

Global Strategic Account Manager - Hyperscale - R-23458-6115

Panduit • Tinley Park, IL • 3d ago

Management & Administrative

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12725556 At Panduit, we don\'t just offer a job - we offer a career where your con...

3d ago

Go to Apply

Customer Service Representative

U-Haul • Merrillville, IN • 5d ago

Management & Administrative

Location: 1650 W 81st Ave, Merrillville, Indiana 46410 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service...

5d ago

Go to Apply

Customer Service Representative

U-Haul • Schererville, IN • 6d ago

Management & Administrative

Location: 5048 W 81st Ave, Schererville, Indiana 46375 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service...

6d ago

Go to Apply

Customer Service Representative

U-Haul • Park Forest, IL • 6d ago

Management & Administrative

Compensation Range: $15.00 to $24.68 Hourly Location: 2210 Western Ave, Park Forest, Illinois 60466 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated...

6d ago

Go to Apply

Customer Service Representative

XPO, Inc. • Chicago Heights, IL • 6d ago

Management & Administrative

Customer Service Representative Requisition Id: 380197 Business Unit: LTL Location: Chicago Heights, IL, US, 60411 What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years o...

6d ago

Go to Apply

Channel Account Manager 2 - R-24174-6115

Panduit • Tinley Park, IL • 6d ago

Management & Administrative

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12718135 At Panduit, we don\'t just offer a job - we offer a career where your con...

6d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.