Marketing Operations Consultant

KeyBank NA • Cleveland, OH • 21h ago

Location:
124 East 14th Street, Suite 1100 - New York, New York 10003
As part of the Marketing Operations team within KeyBank's Consumer Product Marketing Organization, this position will report to the Marketing Operations Lead aligned to marketing governance activities for the Consumer Bank. The Marketing Operations Team works across the Lines of Business to perform control testing, disclosure management, and process improvements. This position will assist with development of operating and control procedures, training materials, monitoring dashboards and a system for recordkeeping and reporting of Consumer Bank identified findings and issues. Our culture is collaborative, so you can expect to work with multiple stakeholders on every project.
Essential Functions:
Builds and sustains excellent working relationships with colleagues and effectively works across internal and external teams to build trust and relationships with key stakeholders
Acts as a liaison between control owners, internal business partners and risk advisors to support the facilitation and execution of control testing
Collaborates with 1st and 2nd Line of Defense on audits, remediations, regulatory exams, and to improve risk management practices across the lines of business
Ability to analyze, summarize and interpret complex data and information; can move logically from identified findings and issues to conclusions and actionable business insights
Effectively recognize and escalate areas of inefficiency and identified risks in operational procedures and propose solutions for improvement for timely resolution
Assists in documenting and monitoring the progress of remedial actions for issues identified through control testing and by others, including Internal Audit, Compliance, regulators, and management self-identified issues.
Assess control effectiveness across various marketing channels, tools, and platforms
Assists in the development of dashboards and reports to monitor control metrics, testing results, and quality of controls
Identify control gaps and areas of improvement and partner with lines of business to implement remediations
Assists in developing and monitoring training programs and resources for marketing teams on operational procedures and controls
Supports ad-hoc, special, and/or focused reviews as necessary, as well as other duties and projects as assigned
Understands how the Bank's risk appetite and risk culture should be incorporate into in day-to-day activities and decisions
Champions a high-performance environment and contributes to an inclusive work environment.
Required Qualifications:
Bachelor's degree in marketing, business, or related field or equivalent work experience
A minimum of 1 year of experience in marketing, controls testing, internal audit, quality control roles, or other complimentary capacities, preferably within the financial services industry, marketing experience a plus
Solid knowledge of risk management principles and controls, broad-based business practices, and understanding of business process and regulatory requirements
Highly skilled with Microsoft Office and related Microsoft products
Excellent organizational, written, and communication skills
Able to track and maintain scheduled assignments
Preferred qualifications
Experience working in a highly regulated industry
Experience with compliance and/or risk management
Familiarity with Adobe MarTech suite and Atlassian products preferred
Personal competencies
Strong attention to detail and accuracy
High ethical standard
Open-minded
Accepts constructive criticism
Serve as a positive and effective team member
Results oriented, proactive attitude
COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $56,000 to $80,000 annually depending on location and job-related factors such as level of exper

Similar Jobs

Lead Marketing Consultant

KeyBank NA • Cleveland, OH • 21h ago

Management & Administrative

Location: 4910 Tiedeman Road - Brooklyn, Ohio 44144 The Lead Marketing Consultant is responsible for managing and executing marketing campaigns for the Retail Network focusing on Key@Work and other acquisition tactics. O...

21h ago

Go to Apply

Customer Service Coordinator

Savage • Cleveland, OH • 21h ago

Management & Administrative

Come work with us! Savage has been designated by USA Today as a Top Workplace and also received recognition as a Military Friendly Employer and a Top Company for Women to Work For in Transportation. Military Veterans and...

21h ago

Go to Apply

Trust Officer-Trust & Estate Settlement

KeyBank NA • Cleveland, OH • 21h ago

Management & Administrative

Location: 4900 Tiedeman Road - Brooklyn, Ohio 44144-2302 Fulfills fiduciary responsibilities of KeyBank as a corporate fiduciary post-death of clients by providing expert trust and estate settlement administration and co...

21h ago

Go to Apply

Supply Chain Tech - Enterprise Asset Management (Maximo) - Manager - US Consulting

EY • Cleveland, OH • 21h ago

Management & Administrative

Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY...

21h ago

Go to Apply

Warehouse Clerk

Rush Enterprises • Parma, OH • 1d ago

Management & Administrative

The Warehouse Clerk is responsible for performing warehousing activities, inventory control, and recordkeeping. Rush Truck Centers opens the door to the world of opportunity. We are the largest network of commercial vehi...

1d ago

Go to Apply

Institutional Advisors Senior Relationship Manager

KeyBank NA • Cleveland, OH • 1d ago

Management & Administrative

Location: 127 Public Square - Cleveland, Ohio 44114 JOB PURPOSE Institutional Advisors are national practice experts focused on the professional delivery of client advice and coordination of fiduciary service to nonprofi...

1d ago

Go to Apply

Lead Marketing Consultant

KeyBank • Brooklyn, OH • 2d ago

Management & Administrative

2d ago

Go to Apply

Proposal Manager - 2420

Arctic Information Technology, Inc. • Cleveland, OH • 2d ago

Management & Administrative

JOB SUMMARY:The Proposal Manager assembles and directs the proposal team, providing both strategic leadership and management to develop and implement winning competitive proposal strategies. The Proposal Manager is respo...

2d ago

Go to Apply

Administrative Assistant II - Orthopaedics

Cleveland Clinic • Cleveland, OH • 2d ago

Management & Administrative

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals...

2d ago

Go to Apply

Vice President Supply Chain Operations - Production

Eaton Corporation • Beachwood, OH • 2d ago

Management & Administrative

Eaton is currently seeking a Vice President Supply Chain Operations - Production. This position can be based remotely within the United States with preference to the following Eaton's hub locations: Cleveland OH, Pittsbu...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.