Product Manager of Operations

Fiserv • Hagerstown, MD • 21h ago

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Product Manager of Operations do at Fiserv?

You will embrace the opportunity to lead key functions in the support of Fiserv's growing enterprise merchant business in the role of Product Manager, Product Operations. This isn't just about managing a single product; instead, your task will be to ensure our comprehensive product suite is tuned to meet the requirements of our enterprise clients.

Your primary responsibility will be to harmonize enterprise objectives with operational activities, driving our solutions, partnerships, and services to the market while safeguarding client success across all products. Collaborating with various Merchant Solutions teams, you'll work to refine processes, promote internal efficiencies, drive operational effectiveness, and rally the organization behind our enterprise strategy.

What You Will Do:

Multitask efficiently, transitioning from one project to the next while retaining @contextual detail.

Determine the effects of technical changes and product functionality on our clients, translating these impacts into clear, direct communication.

Drive consensus among leadership teams, providing program and working level detail to all stakeholders.

Deliver executive-level reporting, collating complex concepts across diverse business lines into key messages.

Create weekly plans and decks, drive governance meetings, and visualize opaque concepts/ideas.

Identify and track KPIs and key results.

Standardize practices to promote repeatability and efficiency.

What you will need to have:

High School graduate/GED

3 years in product management, strategy, operations, or delivery.

What would be great to have:

Bachelor's Degree

1 year working with payment products or with enterprise merchant.

Experience with collaboration tools like Confluence, Jira, Aha, etc.

Microsoft suite of tools: Teams, Excel, Word, PowerPoint

Project management practices, reporting, and tracking

Applicants must be authorized to work for any employer in the US. We are unable to provide employer sponsorship or take over sponsorship of an employer sponsored visa at this time.

Salary Range:

$77,000.00-$107,200.00

These pay ranges apply to employees in Maryland. Pay ranges for employees in other states may differ. Certain Positions are Commissions eligible.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Thank you for considering employment with Fiserv. Please:

Apply using your legal name

Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Fiserv

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