Manager of Account Management

Arrow Electronics • Centennial, CO • 4h ago

Position:

Job Description:

About SiliconExpert

Since 2000, SiliconExpert (https://www.siliconexpert.com/about/) helps you make better data-driven decisions with a human-driven experience. Over 500 electrical, software and data engineers handcraft our component database of more than one billion parts to deliver the most comprehensive and current tools in the industry. Customers globally use our solutions to manage risk, avoid redesigns, and mitigate obsolescence in innovative industries such as consumer electronics, telecommunications, automotive, medical, and aerospace. SiliconExpert's customers include leading commercial and government OEMs, top-tier authorized distributors, contract manufacturers and component suppliers. Whether it's a design engineer or financial expert, supply chain management or procurement manager, SiliconExpert is a complete components data intelligence solution for organizational alignment, efficiency, collaboration, and optimization.

Job Description:

We are seeking a dynamic and results-driven Team Manager to oversee our mid- to mass-market account management team. The ideal candidate will be responsible for ensuring positive customer experiences, sustaining and enhancing customer relationships, and driving revenue growth within accounts. This role requires a proactive leader who can mentor and coach the team to achieve their targets and develop their skills.

Key Responsibilities

Oversee the account management team to ensure positive customer experiences and revenue growth within accounts.

Supervise renewals, relationship development, and upselling, leveraging solutions, services, and new offerings.

Enhance team performance through mentorship, coaching, and personnel development plans.

Monitor renewals and churn and utilize data to build or influence strategies to better serve the customer base.

Drive the team to meet/exceed assigned renewal rate/retention and growth targets.

Serve as an escalation point on customer inquiries and related issues.

Foster a deep understanding of the customer's needs and decision-making hierarchy.

Collaborate with Customer Experience Leadership, Sales, Product, Marketing, Partnership, and technical teams.

Set team direction and priorities; accountable for team performance.

What Are We Looking For?

Proven experience in account management, customer relationship management, and team leadership.

Strong understanding of product offerings, subscription, and renewal licensing models.

Excellent mentorship, coaching, and personnel development skills.

Ability to analyze data and build strategies to enhance customer service and influence product development.

Strong communication and collaboration skills with various departments.

Ability to set team direction and priorities and drive performance.

Experience / Education

Typically requires 5 years of related experience with a 4 year degree; or 3 years and an advanced degree; or equivalent work experience.

Minimum 2 years of team management experience.

What's In It For You?

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package:

Medical, Dental, Vision Insurance

401k, With Matching Contributions

Paid Time Off (including sick, holiday, vacation, etc.)

Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options

Short-Term/Long-Term Disability Insurance

Wide Variety of Growth Opportunities

LI-SH1

Please note: Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the company's request and sole discretion.

Annual Hiring Range/Hourly Rate:

$101,200.00 - $154,000.00

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

Location:

US-MA-Peabody, Massachusetts (Technology Dr)

Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company's request and sole discretion.

Time Type:

Full time

Job Category:

Sales

EEO Statement:

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy) (https://cdn.phenompeople.com/CareerConnectResources/ARELUS/documents/EqualEmploymentOpportunityPolicy\UnitedStates\2024-1713302215740.pdf)

We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.

Similar Jobs

Account Manager

Arrow Electronics • Centennial, CO • 4h ago

Management & Administrative

Position: Account Manager Job Description: About SiliconExpert Since 2000, SiliconExpert ( https://www.siliconexpert.com/about/ ) helps you make better data-driven decisions with a human-driven experience. Over 500 elect...

4h ago

Go to Apply

Manager, Market Access

LivaNova, USA Inc. • Aurora, CO • 10h ago

Management & Administrative

Join us today and make a difference in people's lives! LivaNova is a global medical technology company built on nearly five decades of experience and a relentless commitment to improving the lives of patients around the...

10h ago

Go to Apply

Consumer Marketing Manager

Cochlear Americas • Lone Tree, CO • 10h ago

Management & Administrative

Change people's lives and love what you do! Cochlear is the most recognized brand in hearing health care. Consumer Marketing Manager Accepting Applications until June 2, 2025 About the role Cochlear is helping people hea...

10h ago

Go to Apply

Customer Service Representative

U-Haul • Lakewood, CO • 10h ago

Management & Administrative

Compensation Range: $12.32 to $20.00 Hourly Location: 12300 W Cedar Dr, Lakewood, Colorado 80228 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated pe...

10h ago

Go to Apply

Proposal Manager (2420)

Arctic Information Technology • Denver, CO • 10h ago

Management & Administrative

JOB SUMMARY:The Proposal Manager assembles and directs the proposal team, providing both strategic leadership and management to develop and implement winning competitive proposal strategies. The Proposal Manager is respo...

10h ago

Go to Apply

Administrative Assistant

Aston Carter • Lone Tree, CO • 10h ago

Management & Administrative

Job Title: Administrative AssistantJob Description We are seeking a dedicated Administrative Assistant to join our team in Lone Tree, CO. This role involves supporting multiple departments and teams within the company. T...

10h ago

Go to Apply

Account Manager, Utility

ABB Enterprise Software / Hitachi Energy USA Inc. • Denver, CO • 13h ago

Management & Administrative

Account Manager - Utility Sales: Denver, CO Our Hitachi Energy business is currently seeking a seasoned sales professional to serve as an Account Manager and contribute to our Utility Sales team. This position will be ba...

13h ago

Go to Apply

Strategic Account Manager

WESCO • Denver, CO • 13h ago

Management & Administrative

As a Strategic Account Manager, you will maintain client relationships with key target accounts that have a strategic impact on the long-term success of the organization. You will identify cross/up and repeat sales oppor...

13h ago

Go to Apply

Renewal Account Manager - IP

Clarivate Analytics US LLC • Centennial, CO • 13h ago

Management & Administrative

We are looking for a Renewal Account Manager to join our team. This is an amazing opportunity to champion our line of patent and trademark products. If you're experienced in maintaining successful client relationships, m...

13h ago

Go to Apply

Marketing FP&A Manager

Confluent • Denver, CO • 1d ago

Management & Administrative

With Confluent, organizations can harness the full power of continuously flowing data to innovate and win in the modern digital world. We have a purpose that drives us to do better every day - we're creating an entirely...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.