Administrative Assistant and Dispatcher / Part-Time

Arizona Employer • Tucson, AZ • 4w ago

This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/7024125

Immediate Openings: Admin Assistant / Dispatcher

Catalina Transportation is seeking several unique individuals for an anything but ordinary industry!\ Working in a fast-paced, call-center like environment our agents actively assist our customers with their reservation requests and ensure their ground transportation needs are met in a company that stresses teamwork, versatility and customer service.

The ideal candidate to join our select group of Admin Assistants/Dispatchers are ambitious, passionate, andabove all elseexcited to join the industrys longest running and most recognized global ground transportation provider in the Tucson market.

DUTIES AND RESPONSIBILITIES:

Assists customers by inputting reservations, changes, and

cancellation information via telephone and email in a time-sensitive environment, where accuracy and professionalism are first and foremost

Attends to all aspects of customer service and support in a

friendly, courteous, and professional manner

Communicates with customers and team members in a professional

manner

Handles customer complaints and inquiries in a professional manner

Inputs reservation information on customized computer reservation

system

Contacts customers to advise of changes, to cancel or to confirm

reservations

Maintains current or advance knowledge of status on previously

booked groups and vehicle @type availability

Interacts with clients, affiliate agencies and all levels of the

organization in a professional levels

Performs other duties as directed by the supervisor

Please note the above responsibilities reflect managements

definition of essential functions for this job, but do not restrict tasks that may be assigned.

Management may assign or reassign duties and responsibilities to

this job at any time due to reasonable accommodation or other circumstances.

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