COMMUNICATIONS DISPATCHER/CLERK

State of Massachusetts • West Boylston, MA • 6d ago

SHERIFF'S OFFICE OF WORCESTER COUNTY POSITION DESCRIPTION[1] POSITION: COMMUNICATIONS DISPATCHER/CLERK BARGAINING UNIT: NEPBA 515 GRADE: 13 3:00 PM - 11:00 PM I. GENERAL STATEMENT OF DUTIES AND RESPONSIBILITIES:_ It is the responsibility of the Communications Dispatcher/Clerk to perform a variety of dispatching and clerical functions in accordance with established standard operating procedures; uses independent judgment to determine the correct response to calls and in all dispatching procedures. II. ESSENTIAL FUNCTIONS:[2] To answer and appropriately direct calls from the general public, police departments, governmental agencies, attorneys, sheriff departments, other correctional facilities, etc.; To place calls to governmental agencies for warrant and/or background checks and to classify information received; To request ambulances for inmate and employee emergencies; To receive and notify the Assistant Deputy Superintendent of Special Services, or designee, of requests for K-9 services; To request Special Operations Group (SOG) or mutual aid in case of emergency; To be aware of location of perimeter vehicle at all times and to dispatch vehicle as needed; To provide quick and accurate checks for vehicle and license checks utilizing the LEAP system; To provide an accurate record of warrant and criminal history checks utilizing both BOP and III; To monitor radio frequencies; To maintain a daily log of the day's activities; To assist the general public with problems or requests by providing routine information, while referring all questionable situations to supervisor(s); To arrange for towing of vehicles when necessary; To assist in the training of new Communications Dispatchers/Clerks; To perform any other duties assigned. ------------------------------------------------------------------------ [1]This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. [2]The essential functions or duties listed below are intended only as illustrations of the various @types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. III. MINIMUM QUALIFICATIONS: / A. _Education and Experience:/ High School diploma or equivalent. At least one year working in a general clerical position that deals with the public. B. /Special Requirements/: Massachusetts certification in the operation of the Law Enforcement Agencies Processing (LEAP) System. Certification in cardiopulmonary resuscitation (CPR) and first aid. Completion of a disorder management training program. C. /Knowledge, Ability and Skill/: Must possess a good command of both oral and written language. Familiarity with related rules, regulations, orders, policies and procedures. Knowledge or information dissemination related to criminal offenders and public records. Capacity to learn communication system techniques. Ability to work alone and handle emergency situations calmly, promptly and efficiently. Skill in typing, computers and record keeping. Must possess good listening skills. IV. SUPERVISION RECEIVED: The Communications Dispatcher/Clerk works under general supervision of the Assistant Deputy Superintendent of Special Services, or their designee. Job: Administrative ServicesOrganization: Sheriff's Dept Worcester Title: COMMUNICATIONS DISPATCHER/CLERK Location: Massachusetts-West Boylston-5 Paul X Tivnan Requisition ID: 250004E2

Similar Jobs

Operations Manager QC STAT 2nd Shift

Bristol Myers Squibb • Devens, MA • 1w ago

Retail & Hospitality

Working with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every...

1w ago

Go to Apply

Full-Time Store Support Lead

Kohl's • Millbury, MA • 1w ago

Retail & Hospitality

About the Role As Store Support Lead you will efficiently and effectively support the store leadership team and associates in the administrative and operational functions of the store. You will use technology to support...

1w ago

Go to Apply

OPERATIONS ASSISTANT MANAGER

Dollar Tree • Westborough, MA • 1w ago

Retail & Hospitality

Store Dollar Tree Work where you love to shop! Dollar Tree is hiring in your neighborhood. Avoid long commutes and set your own course to success by applying today. We offer generous benefits, flexible work schedules and...

1w ago

Go to Apply

Restaurant General Manager (MA/RI)

Taco Bell • Westborough, MA • 1w ago

Retail & Hospitality

"You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own...

1w ago

Go to Apply

Electrical Maintenance Technician

Aerotek • Sterling, MA • 2w ago

Retail & Hospitality

Electrical Maintenance Technician Job Description The Advanced Electrical Maintenance Technician will assist the maintenance manager with major projects and provide direction to junior maintenance technicians. This role...

2w ago

Go to Apply

Assistant Restaurant Leader

Raising Cane's • Marlborough, MA • 2w ago

Retail & Hospitality

Company Description Hiring Range from $65,000 to 72,000 annually plus monthly training incentive of $750 Pay is based on location, experience, and qualifications etc. *Monthly incentives after training vary and are based...

2w ago

Go to Apply

(USA) Operations Manager - Floor (fashion, Import, Jewelry, Regional, Returns, Sam's, Wm.com, Hmsc)

Walmart • Worcester, MA • 2w ago

Retail & Hospitality

Position Summary... What you'll do... Communicate with or to individuals or groups verbally and/or in writing eg customers suppliers associates Drive and implement the business plan for area of responsibility to achieve...

2w ago

Go to Apply

Sales Merchandiser

Anderson Merchandisers • Rutland, MA • 3w ago

Retail & Hospitality

WE ARE LOOKING FOR GREAT PEOPLE TO JOIN OUR TEAM- just like you! Our associates have a lot in common. They have great interpersonal skills, enjoy working independently, are self-motivated, and have a relentless drive. Di...

3w ago

Go to Apply

Sales Merchandiser

Anderson Merchandisers • Berlin, MA • 3w ago

Retail & Hospitality

3w ago

Go to Apply

Restaurant Operations Manager

Raising Cane's • Marlborough, MA • 3w ago

Retail & Hospitality

Company Description Initial hiring pay range (based on location, experience, etc.): $26.50 - $27.25 / hour At Raising Cane's Chicken Fingers® we serve only the best tasting and most craveable chicken finger meals. It's o...

3w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.