Assistant Operations Manager

Golden State Foods • Waipahu, HI • 1d ago

Overview

JOB SUMMARY: Manages all activities related to the Division's warehousing and transportation operations, ensuring that Division and Company objectives for efficiency, economy, quality and productivity are met or exceeded.

Salary is DOE, range beginning at $90k. This role is also bonus eligible.

Responsibilities

ESSENTIAL FUNCTIONS:

Plans, implements and monitors the day to day operations for the Division's Distribution function including analyzing operating data and reports, determining manpower needs and monitoring adherence to standards to ensure business plan objectives are met or exceeded. (25%)

Manages assigned staff, including selecting employees, assigning work, providing training and development, evaluation performance and building a motivated, effective team to ensure that organizational goals for diversity, career development, productivity, performance management and employee involvement are met. (20%)

Periodically audits operational procedures and programs related to distribution and implements necessary improvements to achieve expectations for availability, storage, sanitation, security and delivery of inventory. Periodically audits operational procedures and programs related to distribution and implements necessary improvements to achieve timeliness and accuracy goals and customer satisfaction. (15%)

Develops, audits and controls budget for warehouse and transportation departments and ensures that operational costs are within plan. Manages the purchase and/or leasing and maintenance of all distribution equipment including tractors/trailer/material handling devices to achieve safety, longevity and efficiency objectives. (10%)

Ensures compliance with all customer, governmental and Company directives and policies and ensures the preparation and distribution of all relevant reports and quality analyses summaries. (10%)

Communicates with Division management and employees and provides relevant reports and analyses to ensure appropriate decision-making. Conducts analyses on special project assignments. (10%)

Performs other related and assigned duties as necessary. (10%)

LEADERSHIP/MANAGEMENT RESPONSIBILITY

Works with 70+ union employees and 15 salaried staff on Oahu. Communicates frequently with 10+ neighbor island drivers across Big Island, Maui, and Kauai. Oversees operations with significant impact on GSF customer relations.

PERFORMANCE CATEGORIES

Budget

Driver performance, including hourly off-load rate, on-time delivery, and reliability

Customer and vendor relationships

DOT compliance

Teamwork within the department and across departments

Customer satisfaction

Safety of employees

Safety of facility and transportation equipment

Silliker rating

Qualifications

MINIMUM QUALIFICATIONS: Education and experience equivalent to:

Education/Certification:

REQUIRED: Bachelor's degree in related or applicable field.

Experience:

5+ years of work experience in similar transportation/food distribution environment, including administrative responsibilities.

Knowledge, Skills and Abilities

Knowledge of (B/basic; J/journey; E/expert):

DOT regulations, policies, and procedures (J)

Union Contracts (B)

Relevant safety policies, practices and procedures (J)

Management/supervisory concepts and techniques (J)

Project management concepts and techniques (B)

Budgetary concepts and procedures (B)

PC word-processing/spreadsheet software applications (B)

Scheduling and routing (J)

Computer-based routing systems (B)

Shipment and distribution of food or allied products (J)

Regional geography and customer locations (B)

Skill and ability to:

Support a diverse workforce of up to 100 employees

Resolve delivery issues between vendors and the company; other customer service issues

Support management and motivate employees in a team-based environment

Interpret transportation operations anomalies and identify appropriate solutions

Prepare administrative and technical documents and reports

Work effectively in a general business environment, with a focus on high levels of quality and customer service

Have a personal vehicle and able to use it daily/as needed to get supplies or visit off-site warehouse (potential for Car Allowance)

Act in accordance with GSF Values and Creed

LocationUS-HI-Waipahu

Job ID 2025-21744

Category Operations

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