Customer Service Associate

Walgreens • Vienna, VA • 20h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1602501BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 225 MAPLE AVE E,VIENNA,VA,22180

Full District Office Address: 225 MAPLE AVE E,VIENNA,VA,22180-04630-13589-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 13589-VIENNA VA

Similar Jobs

Field Safety Manager

Baker Construction • Arlington, VA • 9h ago

Management & Administrative

Field Safety Manager Company Name: Baker Concrete Construction, Inc Location: Arlington, VA, US, 22201 Req ID : 6174 Travel: Up to 50% Number of Openings: 1 Achieve more in your career with the nation's leading specialty...

9h ago

Go to Apply

CDO - AI Data Quality Data Scientist-Sr Manager

PwC • Washington, DC • 15h ago

Management & Administrative

Specialty/Competency: Data Quality Assurance Industry/Sector: Not Applicable Time Type: Full time Travel Requirements: Up to 20% At PwC, our people in data management focus on organising and maintaining data to enable ac...

15h ago

Go to Apply

Federal Program Manager - Hosting

General Dynamics Information Technology • Washington, DC • 19h ago

Management & Administrative

Req ID: RQ198845 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: NACI (T1) Job Family: Program Management Skills: Financial Management,People Management,PMP,Program...

19h ago

Go to Apply

Project Manager

General Dynamics Information Technology • Washington, DC • 19h ago

Management & Administrative

Req ID: RQ199108 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: None Job Family: Project/Task Management Skills: Communication,Deliverables Management,Planning Abil...

19h ago

Go to Apply

Help Desk Team Lead - TS/SCI with Polygraph

General Dynamics Information Technology • Mclean, VA • 19h ago

Management & Administrative

Req ID: RQ199126 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Systems Administration Skills: Microsoft Technologies,SLAs,VT...

19h ago

Go to Apply

Entry Level Service Advisor | Loudoun County

Virginia Tire and Auto • Chantilly, VA • 19h ago

Management & Administrative

Description Virginia Tire & Auto Service Advisors love to engage with people. They are the kind of individuals who strike up conversations and make connections. Most of all, they have a heart for service and love to...

19h ago

Go to Apply

B2B Marketing Automation Manager

Choice Hotels • North Bethesda, MD • 19h ago

Management & Administrative

Who are we looking for? Choice Hotels, one of the world's largest lodging franchisors, has an exciting new opportunity as our Marketing Automation Manager in the B2B Marketing Team within the Marketing, Loyalty & Com...

19h ago

Go to Apply

Junior Administrative Assistant

Robert Half • Mclean, VA • 19h ago

Management & Administrative

Description We are in search of a Jr. Administrative Assistant to join our team based in McLean, Virginia. As a Jr. Administrative Assistant, you will be playing a vital role in our workplace operations, offering support...

19h ago

Go to Apply

Global Supply Chain Manager

Amentum • Alexandria, VA • 19h ago

Management & Administrative

Amentum is seeking a talented Global Supply Chain Manager professional to support a large USG Worldwide Logistics and Engineering Program, with primary location in Alexandria/Belvoir, VA. We are building a GSC Team to su...

19h ago

Go to Apply

Customer Service Supervisor

Wawa, Inc. • Manassas, VA • 19h ago

Management & Administrative

Job Description The Customer Service Supervisor is responsible for the complete operations of the store when a more senior level manager is not present. The Customer Service Supervisor will assist store management in cus...

19h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.