Company Description:
McDonald's is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald's remains one of the world's leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.
At McDonald's, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.
Job Description:
The McDonald's Global Impact team is aligned around a vision to make McDonald's famous for our positive impact on people and the planet. Read more about McDonald's Purpose & Impact here. Within Global Impact, the Global Communications team (Enterprise Communications, External Affairs & Crisis, Segment Communications, Reputation Communications, Story Lab, Communications Measurement & Insight and our McDonald's production & creative Agency - Agency123) functions as a global center of excellence meant to promote and protect the McDonald's brand and grow the business.
We're looking for a Manager, Transformation Communications to lead a comprehensive Global Finance Modernization (GF Mod) enterprise communications strategy, plan and assets to be leveraged by market teams. GF Mod, part of our Modernizing McDonald's ambition, is a multiyear initiative that delivers modern digital tools, consistent global processes, and more efficient ways of working to empower our people to serve as more strategic advisors to the business.
This role will be based in Chicago, IL, and you will report directly to the Director, Global Transformation Communications with a dotted line into the Senior Director, Organization Activation Lead, GF Mod. You will be a member of the broader Global Impact and Global Communications team.
Key Responsibilities:
Building off Modernizing McDonald's global narrative framework, develop and maintain master narrative for GF Mod to bring key audiences along the journey and equip our cross-functional team focused on implementing change across the organization with key messaging to create related assets.
Draft content including talking points, leader messages, and FAQs to bring audiences along our enterprise transformation journey.
Manage and facilitate global leader and stakeholder reviews of materials.
Develop and execute an enterprise GF Mod/Modernizing McDonald's communications strategy for engaging global System audiences.
Partner across the global business to engage all three legs of the stool (suppliers, franchisees and employees) on our enterprise transformation ambitions.
Serve as strategic advisor, cultivating trusted partnership with business leaders and their teams.
Consult to cross-functional team who leads the development of an above mod enterprise sequencing calendar for all organizational change activities.
Collaborates with Segment and Market Impact, Communications and Change Leads to ensure globally consistent, locally relevant strategies and materials and provide counsel on the forums, channels and timing to share GF Mod messaging.
Integrates across Global Communications to ensure success stories and risks/impacts are properly escalated and McDonald's brand reputation and Franchisee/employee experience is prioritized and protected.
Assesses communications activities and their effectiveness to find opportunities for enhancement
Benefits eligible: Yes
Bonus eligible: Yes
Long term incentive eligible: Yes
The expected salary range for this role is $129,800 - $165,490 per year
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.
Qualifications:
BA/BS degree required
Prior corporate communication experience - both in strategy development and in execution
Outstanding writing and editing skills, with an eye to messaging for a range of channels and audience @types
Excellent verbal communications skills
Ability to navigate, orchestrate, and work through complex issues with a strategic, tactical, and fresh perspective
Proven ability to adapt quickly to a fast-paced environment and support multiple high priority work streams and at times, with ambiguous undefined circumstances
Self-starter with strong sense of initiative and focused on results
Effective collaborator who will work cross-functionally across teams, geographies, and time zones
Strong project management skills and experience managing stakeholder relationships, SMEs, and cross-functional partners
Additional Information:
Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.
Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.
Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald's long-term incentive plan.
McDonald's is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald's provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.
McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any @type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
Requsition ID: REF9236D_744000057626510