LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun - where everyone can succeed.
Join us to transform the way the world works.
This role can be based in either San Francisco, Sunnyvale, or New York.
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
The Strategic Finance Center of Excellence (COE) is a newly formed team focused on centralizing, standardizing, and modernizing key financial operations to unlock scale, accuracy, and strategic capacity across LinkedIn. As we build for the future, this team will act as business process owners, driving design and continuous improvement across high-impact financial workflows such as expense management, accrual processing, and headcount & position management. This team will also support the discovery and adoption of new tools and tackle automation opportunities.
We're looking for a driven Process Documentation Specialist to lead the way in creating best-in-class process documentation from the ground up, with the goal of creating best practices, increasing consistency and accuracy, and removing knowledge barriers across finance.
In this foundational role, you'll design, develop, and maintain the documentation that supports process alignment and change management across multiple stakeholders. These critical materials will ultimately be used for new hire onboarding and cross-functional team training. You'll work horizontally across COE pillars alongside subject matter experts, global process owners, and stakeholders from Finance, HR Ops, People Analytics, Controllership, and beyond.
This is an opportunity to help our company define best practices, enable cross-functional collaboration, and build the backbone of our Strategic Finance knowledge management strategy while facilitating change and continuous improvement at scale. You will play a critical part in reducing operational risk, improving knowledge transfer, and enabling scale as the finance organization grows in complexity. As a founding member, you will spearhead building documentation infrastructure from scratch, with the opportunity to shape governance, standards, and long-term strategy in partnership with your COE colleagues.
We're looking for someone who is results-oriented, able to juggle multiple complex workstreams, and comfortable facilitating workshops and training to ensure documentation not only exists but gets adopted and used as intended.
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
Responsibilities
Develop and own standardized documentation including Standard Operating Procedures (SOPs), process maps, onboarding guides, and references guides in partnership with business process owners
Support cross-functional transformation efforts through high-impact documentation that enables scaling and improved efficiency
Collaborate across all COE functions and stakeholders to gather inputs and ensure accurate process representation
Juggle multiple workstreams, deadlines, and stakeholder groups with a results-oriented mindset
Create documentation that helps drive clarity, consistency, and alignment across teams-especially during periods of transformation
Define and implement best practices for content structure, clarity, accessibility, and review cycles
Maintain a centralized repository for documentation and define governance for version control, updates, and ownership
Conduct regular audits (with assigned business process owners/SMEs) to ensure documentation remains accurate, up to date, and aligned with evolving business processes
Facilitate workshops and training sessions to support understanding, user adoption, and long-term adherence to new processes
Continuously improve and refine documentation based on user feedback and evolving process needs
Support the culture and values of the organization, including diversity, inclusion, and belonging, by collaborating with and helping others; Participate in organization-wide events/initiatives
Basic Qualifications
Bachelor's Degree in Business, Business Analytics, Finance, or related field AND a minimum of 5 years of experience in process documentation, knowledge management, or business operations
Proven expertise in creating end-user documentation, SOPs, and training materials in a complex, cross-functional setting
Fluency with process documentation tools (e.g., ARIS, Lucidchart, Miro, Scribe, or equivalent platforms)
Preferred Qualifications
Strong communication and facilitation skills-capable of driving clarity from ambiguity and leading collaborative sessions
Demonstrated success in supporting change management and onboarding efforts through process design and documentation
Ability to synthesize complex information and translate it into clear, accessible formats
Prior experience in Finance (FP&A, Finance Ops, or related) is preferred
Strong attention to detail and organizational abilities
Demonstrates strong ownership mentality and takes pride in delivering high-quality, impactful work
Suggested Skills
Process Documentation & SOP Development
Content Structuring & Technical Writing
Process Mapping (e.g., ARIS, Lucidchart, Miro)
Knowledge Management Systems
Cross-Functional Collaboration
Change Management & Stakeholder Alignment
Training & Workshop Facilitation
Version Control & Documentation Governance
Analytical Thinking & Detail Oriented
Finance Acumen
LinkedIn is committed to fair and equitable compensation practices.
The pay range for this role is $91,000 to $148,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.
The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits .
Equal Opportunity Statement
We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.
If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at accommodations@linkedin.com and describe the specific accommodation requested for a disability-related limitation.
Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:
Documents in alternate formats or read aloud to you
Having interviews in an accessible location
Being accompanied by a service dog
Having a sign language interpreter present for the interview
A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.
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