Front Desk Agent - 17501-7563

Davidson Hospitality Group • Oak Brook, IL • 4h ago

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12714002 Property Description

Join the esteemed team at Hyatt Lodge Oak Brook, a luxurious and serene retreat nestled in the picturesque suburb of Oak Brook, Illinois. As a renowned property, we are seeking dedicated and passionate individuals to be part of our team. With its breathtaking natural surroundings, elegant accommodations, and exceptional service, Hyatt Lodge Oak Brook offers a unique and tranquil work environment. As an employee, you will have the opportunity to deliver outstanding hospitality to our discerning guests and create unforgettable experiences. With a commitment to employee development and growth, Hyatt Lodge Oak Brook offers ample opportunities for advancement and career progression. Join our team and be part of a culture that values excellence, teamwork, and unparalleled guest service. Apply now to embark on a rewarding career at Hyatt Lodge Oak Brook!

Overview

Are you a people-oriented individual with a passion for hospitality? Join our team as a Front Desk Agent and be at the forefront of creating exceptional guest experiences. With high energy and enthusiasm, you will be the friendly face that welcomes and assists our guests throughout their stay. From seamless check-ins to providing valuable local recommendations, you will play a crucial role in ensuring our guests feel cared for and valued. If you thrive in a fast-paced environment, have excellent communication skills, and possess a genuine desire to exceed guest expectations, this is the perfect opportunity for you to showcase your hospitality skills and make a lasting impact.

Responsibilities:

Greet and welcome guests with a warm and friendly attitude, creating

a positive first impression.

Efficiently handle check-in and check-out procedures, ensuring

accuracy and attention to detail.

Provide information about hotel facilities, services, and local

attractions.

Respond to guest inquiries and resolve any issues or complaints in a

prompt and professional manner.

Process guest payments and maintain accurate records.

Coordinate with other departments to fulfill guest requests and

ensure a seamless guest experience.

Maintain the cleanliness and organization of the front desk area.

Assist in administrative tasks, such as answering phone calls and

handling reservations.

Join our energetic team as a Front Desk Agent and be part of creating memorable guest experiences in a dynamic and rewarding hospitality environment. Apply now to showcase your hospitality skills, build meaningful connections with guests, and embark on a fulfilling career journey with us!

Qualifications

High school diploma or equivalent

Prior cash handling experience necessary

Exceptional communication skills

Very good computer skills

Ability to work flexible hours including weekends and holidays

Strong problem-solving skills

Ability to multitask and work in a fast-paced environment

Experience in customer service is preferred

Knowledge of hotel or resort operations is a plus

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners\' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company\'s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company\'s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

Multiple Tiers of Medical Coverage

Dental & Vision Coverage

24/7 Teledoc service

Free Maintenance Medications

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off (vacation, sick, bereavement, and Holidays).

401K Match

Hourly Salary \$20 Per Hour

Working at Davidson is like nowhere else. It\'s less of a job, more of a calling. It\'s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Salary Range

USD \$20.00 - USD \$20.00 /Hr.

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