At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Position Summary
The Lead Director, Technology will manage PBM Underwriting & Finance Applications, the organization that develops and operates the systems and processes for PBM client underwriting, client contract management and trade products for CVS Health. The Lead Director will collaborate with the business stakeholders, vendors, and external partners to align the technology solutions with the strategic goals and objectives.
Successful candidate will be responsible for overseeing platform modernization and other strategic initiatives and ensuring the successful execution of engineering programs. This role requires a visionary leader with a strong technical background, exceptional management skills, and the ability to collaborate effectively with cross-functional teams.
What you will do:
Provide vision, direction, and guidance to the technology organization for the Underwriting, Client Pricing Hub, and Trade teams, optimizing, and aligning the IT resources, capabilities, and processes with the business needs and expectations.
Collaborate across technology and business to lead the product transformation.
Manage the delivery of the IT initiatives, ensuring the quality, design, timeliness, and budget adherence, and meeting the key OKRs (Objectives and Key Results) and KPIs (Key Performance Indicator).
Manage the IT budget, resources, and vendors delivering the IT projects and services in alignment with OKRs
Collaborate with the Value Pool leader and product stakeholders to understand their needs and expectations. Provide strategic guidance and support for the IT solutions.
Establish and maintain effective communication and collaboration with the business stakeholders, vendors, and external partners, meeting the business requirements and expectations, and resolving any issues or escalations.
Ensure the compliance of the systems and applications with the company policies, standards, and regulations, and identify, assess, and mitigate risks and controls.
Drive the innovation and continuous improvement solutions, leveraging best practices, industry trends, and emerging technologies.
Develop and mentor the team fostering a culture of excellence, accountability, agility, and innovation, and enhancing their skills and competencies.
Required Qualifications
10 + years of leadership experience in matrixed organization spanning technical leadership and application development including direct reports and vendor resources
7 + years of leading full-stack engineering teams or similar experience including defining and leading the execution of the long-term technology strategy management and delivery
5 + years of experience in the following tech stack: Angular, TypeScript, SpringBoot, Java, Kotlin and test Frameworks (Jest, Karma, Jasmine, Selenium, Protractor) and CI/CD tool (Jenkins, Github actions, Concourse, Circle CI)
5+ years of experience leading with deployment/modernization of applications to cloud platforms such as GCP, Azure, AWS, API Design & Development and Microservices Architecture
5 + years of Fiscal Management of capital and operating expense budgets
7 + years of partnering across the organization and lead enterprise initiatives.
Preferred Qualifications
Collaborate with engineering teams on setting technical direction and ensure alignment with our technology strategy
Drive scale & reuse by leveraging platforms and capabilities
Technology research and innovation to develop long term roadmap based on emerging trends in healthcare and digital technologies with a hands-on, roll up your sleeves collaborative style of working
Advanced knowledge of Kubernetes based platforms (Red Hat Open shift AKS, GKE, EKS)
Strong fundamental understanding of data analytics planforms and data pipelines
The ability to inspire your organization to deliver quality software solutions
Lead, manage and grow multiple teams of product focused software engineers in modernizing our platform and core capabilities
Embrace and incubate emerging technology and open-source products across all platforms
Work in a startup mindset to modernize our existing tech stacks
Collaborate with internal teams to find areas of opportunities for automation and machine learning
Partner with architects, product owners, and software engineers to drive the implementation of new solutions and applications
Work within and across Agile teams to design, develop, test, implement, and support technical solutions across mobile and web full-stack development tools and technologies
Lead efforts to deploy new and existing applications into cloud environments - AWS, GCP and Azure
Conduct design and code review to ensure compliance with standards
Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity
Develop proof of concepts and ensure their successful transition to production, maintaining the highest standards of security and quality
Strong knowledge and experience in IT vendor management, and IT service management methodologies and frameworks.
Demonstrated leadership through transformation initiatives
Proven experience in a product led transformation and mature operations.
Strong people leadership capabilities with a strong ability to build a high performing team through formal training, diverse assignments, coaching, mentoring, and other techniques.
Strong communication, collaboration, and stakeholder management skills, with the ability to influence and negotiate at all levels.
Strong analytical, problem-solving, and decision-making skills, with the ability to drive innovation and continuous improvement.
Education
Bachelor's degree in computer science, Information systems, or related field required. Master's degree in a related field, a plus.
Pay Range
The typical pay range for this role is:
$144,200.00 - $288,400.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan .
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 05/30/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
