Customer Service Associate

Walgreens • Homewood, IL • 8h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1601543BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 820 183RD ST,HOMEWOOD,IL,60430

Full District Office Address: 820 183RD ST,HOMEWOOD,IL,60430-03505-03179-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 03179-HOMEWOOD IL

Similar Jobs

Customer Service Associate

Raising Cane's • Chicago Ridge, IL • 7h ago

Management & Administrative

Starting hiring pay at: $16 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In...

7h ago

Go to Apply

Global Supply Chain Learning Manager

Aston Carter • Alsip, IL • 1d ago

Management & Administrative

A reputable company is looking for a Global Supply Chain Learning Manager Job Description The Global Supply Chain Learning Manager is a newly created role focused on centralizing, globalizing, and strategically orga...

1d ago

Go to Apply

Customer Service Associate

Walgreens • Oak Forest, IL • 1d ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

1d ago

Go to Apply

Field Service Technician

Tanknology • Calumet City, IL • 1d ago

Management & Administrative

Calumet City, IL, USA | Central | Base + Commission | 64000-68000 per year Plus per diem, company vehicle, gas card, and more. | Full Time Tanknology is the largest company dedicated to protecting the environment from...

1d ago

Go to Apply

Project Management Assistant (Entry-level)

Eurofins • Tinley Park, IL • 2d ago

Management & Administrative

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more su...

2d ago

Go to Apply

Customer Service Associate

Walgreens • Midlothian, IL • 3d ago

Management & Administrative

3d ago

Go to Apply

Operations Management Trainee

Ryder System • Harvey, IL • 3d ago

Management & Administrative

Job Seekers can review the Job Applicant Privacy Policy by clicking here ( http://ryder.com/job-applicant-privacy-policy ) . Job Description : Summary At Ryder, we just don't move goods, we move careers. Our most...

3d ago

Go to Apply

Inventory Control Employee

TravelCenters of America • Monee, IL • 4d ago

Management & Administrative

There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food,...

4d ago

Go to Apply

Customer Service Representative

U-Haul • Markham, IL • 4d ago

Management & Administrative

Compensation Range: $15.00 to $24.68 Hourly Location: 2915 W 159th St, Markham, Illinois 60428 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivat...

4d ago

Go to Apply

Manager Trainee

Menards, Inc. • Matteson, IL • 5d ago

Management & Administrative

Manager Trainee Job#:393056 Location:MATTESON, IL Department:Store Opportunities Category:Manager Trainees Salary:Entry Level Apply To This Job Return To List Job Description Make BIG Money at Menards!...

5d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.