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Director of Health Applications

Access: Supports For Living • Middletown, NY • 2d ago

Location: Middletown, NY, United StatesDate Posted: May 2, 2025

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Description

JOB TITLE: DIRECTOR OF HEALTH APPLICATIONS

DEPARTMENT: INFORMATION TECHNOLOGY

REPORTS TO: CHIEF INFORMATION OFFICER

LOCATION: MIDDLETOWN, NY

BUDGET RESPONSIBILITY: N/A

MEMBER OF (LEVEL IN ORG): Senior Leader

NUMBER OF DIRECT REPORTS: 4

TYPE OF TRAVEL: Regional / Daily X Regional / Occasional Rarely / As Needed

PERCENT OF TRAVEL: 20

Will are unable to sponsor Visa applications at this time

OVERVIEW OF PRIMARY RESPONSIBILITES :

The Director of Health Applications performs tasks associated with successful implementation, configuration, maintenance, support, reporting and training of agency's Electronic Healthcare Systems across Access: Supports for Living and its affiliates. This position is responsible for leading and analyzing needs, developing changes, enhancements and maintaining health applications (primarily Netsmart MyEvolv and eVero Digital Agency) based on organizational requirements. This position will be responsible for data analytics and reports in the health applications. The position requires superior communication and interpersonal skills with the ability to respond efficiently to user requests. This position will also support other software products and reporting requirements as needed.

PRIMARY FUNCTIONS :

Under the direction of the Chief Information Officer, develops EHR project plans, including scoping, scheduling, build and implementation across all programs.

Successfully build, configure, develop and support clinical and financial/ billing programs in Health Applications (EHRs)

Partner and support finance teams on billing and rate issues in health applications

Develop and modify reports EHRs

Configures and/or modifies EHR templates and application configuration to meet agreed-upon requirements.

Serves as lead for health application related projects including system enhancements, upgrades, and new technology rollout.

Provides timely and high-quality technical support for clinical, operations and administrative staff for incidents and requests related to health applications

Analyzes and addresses application functionality and data reporting requirements of internal users and external regulatory agencies.

Develops and delivers training to effectively impact healthcare systems adoption, use, and engagement amongst users. Works to ensure uniformity in distribution of technical training among staff performing similar functions.

Understands and analyses clinic workflow. Recommends and leads workflow improvements and implements standardized workflow within the EHR and associated electronic healthcare systems.

Supports network administrators to troubleshoot and resolve systems issues related to the Electronic Healthcare Systems.

Develops and maintains documentation, curriculum, user manuals and guidelines. Promotes the importance of proper use of applications and software systems.

Actively participates in team-based planning for Information Technology group, providing timely and relevant feedback on application utilization to inform future rollouts and implementations.

Attend meetings and training as assigned. Ability to present relevant topics to various workgroups.

Maintain confidentiality regarding privileged proprietary, administrative, technical and clinical information according to HIPAA and quality of care standards; ensure system security to meet data confidentiality requirements.

Other duties as assigned.

QUALIFICATIONS AND ATTRIBUTES :

Demonstrated experience leading and implementing and/or integrating healthcare software applications preferably Netsmart.

Ability to generate reports from the database. Ability to communicate effectively across multiple levels throughout the organization.

Demonstrated ability to analyze functional and technical requirements (both clinical and financial) and translate these into valid solutions. Knowledge of primary care clinic workflow and/or other healthcare experience is a plus.

EDUCATION AND EXPERIENCE :

Associate degree plus 10 years of experience. Bachelor's degree plus 5 years' experience preferred.

Experience in leading Electronic Health Record software implementation - plus if having experience using Netsmart MyEvolv.

PHYSICAL CHARACTERISTICS :

Ability to sit for extended periods of time

Lifting and transporting light to moderately heavy objects, such as signature pads, scanners, computers and peripherals.

Must be able to travel to multiple program sites and vendor locations as needed.

On-call availability when necessary.

EEO Employer

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